McDonald's

3.6
1437 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4995 East Pike, Zanesville, OH
43701, United States

Hours

Reviews

3.6
1,437 reviews
5 stars
515
4 stars
361
3 stars
251
2 stars
127
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

While some customers enjoyed hot and fresh food, others complained about cold items and incorrect orders.

Cleanliness

The dining area was noted as clean by several customers, although some mentioned dirty tables and overflowing trash.

Ordering Experience

Many customers expressed frustration with the kiosk ordering system and the lack of personal interaction.

Staff Friendliness

Some reviews highlighted friendly staff interactions, but this was inconsistent across different visits.
  • TT
    time2mary
    Nov 4, 2025
    3.0
    It's a McDonald's, so you got a 50/50 shot. Choose your town right? Choose your neighborhood right?
  • LN
    Linda Nance
    Sep 6, 2025
    3.0
    Never used the keyoz
  • BB
    Bruce Bennett
    Aug 29, 2025
    1.0
    Stay away
  • RR
    RICHARD ROY
    Aug 24, 2025
    4.0
    I liked the chicken nuggets it was so crunchy and also mc chicken it’s was good
  • JH
    Jenn H
    Aug 7, 2025
    1.0
    Went through drive-through ordered two double plain cheeseburgers for my son got home, which is 30 minutes away. They wanted me to bring food back in said it was a policy with the receipt. Also, my coffee was not made properly. I asked for the manager spoke with the manager and he said that was his policy to have the food and the receipt I said so you want me to keep the food until the next time I come in to town he says yes I said well, sir I work Food myself and we replace whatever we messed up without having someone bring back in their food, poor management

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4995 East Pike, Zanesville, OH?

McDonald's at 4995 East Pike, Zanesville, OH, is open 24 hours a day, 7 days a week.

Is the drive-through at this McDonald's location open all day?

Yes, the drive-through is open 24/7 every day of the week.