Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,558 reviews
5 stars
789
4 stars
497
3 stars
495
2 stars
273
1 star
504
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted filthy conditions, particularly in the bathrooms and dining area, with reports of trash, sticky floors, and unpleasant odors.
Service Quality
Customers frequently mentioned rude staff and poor service, with long wait times and incorrect orders being common complaints.
Food Quality
Many reviews noted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction among customers.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary significantly.
Inconsistent Experience
Overall experiences varied widely, with some customers enjoying their meals and service while others reported significant issues, suggesting a lack of consistency in operations.
- HJHeather JonesOct 25, 20251.0The food was the best thing about the place and that's not saying much, the bathrooms were filthy, no toilet paper, the play area was trashy and smelled like baby poop, the workers were extremely rude, and I waited over 20 min for 5 chocolate chip cookies
- MJMichael E JonesOct 17, 20255.0Nice, Had a few kids playing. Drive Thru was busy with heavy traffic. Lot of traffic at the counter and kiosk inside.
- RDRachele DeAngeloOct 12, 20251.0The whole place smells like urine, as soon as you walk in it is noticeable. Absolutely filthy. Restroom had trash all over the stalls, filthy toilets, etc. I am considering reporting this restaurant to the health department. My ten year old granddaughter would not even go in because of the smell. Do better McDonald's!
- BWBrylee WilliamsOct 6, 20251.010/10 would not recommend ordering from here I got couple cheeseburgers and they was all stale like they’ve been sitting there for hours
- JJJackSep 29, 20251.0My wife and I stopped around 8pm tonight and ordered off the kiosk. It was kinda busy. We sat down at a table waited for around 45 minutes. I went to the front counter and stood for another 6 minutes. I told the woman working that I ordered off the kiosk and haven't got it yet. My wife's Big Mac was cold and my double quarter pounder wasn't done . The worse place to eat. And the service absolutely SUCKED. DO BETTER
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2605 W Pike, Zanesville?
McDonald's at 2605 W Pike, Zanesville is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery service?
Yes, delivery service is available 24/7 through their online ordering platform.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru at this location is open 24/7 for your convenience.
Can I order McDonald's for curbside pickup?
Yes, curbside pickup is available at this McDonald's location via mobile ordering.
What are the payment options accepted at this McDonald's?
Payment options include American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
How can I order food using McDonald's mobile app?
You can order through the McDonald’s App available on the Apple App Store and Google Play Store.
Are there any nearby gas stations where I can refuel after visiting McDonald's?
Yes, nearby gas stations include BP, Exxon, Starfire, and Shell, all conveniently located close to McDonald's.
What other fast food restaurants are close to this McDonald's location?
Nearby fast food options include A&W Restaurants and Blimpie sandwich shop, offering alternative dining choices.
Is there a convenient public transportation access near McDonald's?
McDonald's is close to I-70 Exit 152 - US-40 Zanesville, making it easily accessible by travelers and commuters.
What amenities or services does McDonald's provide at this location?
Services at this McDonald's include Drive-Thru, McDelivery, Mobile Offers, Mobile Ordering, Gift Cards, and WiFi.