McDonald's

3.3
2111 reviews
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Business Details

2739 Maple Ave, Zanesville, OH
43701, United States
(740) 452-3753
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2739 Maple Ave, Zanesville, OH
43701, United States

Hours

Reviews

3.3
2,111 reviews
5 stars
613
4 stars
433
3 stars
438
2 stars
215
1 star
412

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of slow service and incorrect orders.

Food Quality

The food was often served cold or improperly prepared, with complaints about overcooked items and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and a general lack of cleanliness.

Wait Times

Long wait times were a common issue, with customers frequently having to wait extended periods for their orders, especially during late hours.

Management Issues

Customers expressed dissatisfaction with management's handling of complaints and overall operational inefficiencies.
  • JM
    Jocelyn Miller
    Nov 15, 2025
    1.0
    I feel like every time I come to this location they put me in a waiting spot in the parking lot. Very slow. Ended up waiting over 20 minutes for one single Mcgriddle..
  • VK
    Vicky King
    Nov 9, 2025
    1.0
    It was absolutely filthy. I don't think the rug by the soda machines had been swept in months. The tables were dirty and the floor was sticky and hadn't been mopped in a long time. The food area also looked like it could use a good cleaning
  • MK
    melissa k
    Nov 7, 2025
    2.0
    How hard is it to make a medium French vanilla latte??!! They pushed me into a waiting spot for a latte?!!!! And of course they forgot about me and I had to ask a worker in the parking lot for help. She brings it it and it's ice cold!! Do better regardless of what your job is!!!
  • MS
    Marc Smith
    Nov 3, 2025
    1.0
    Ii30 am on a Monday. Watched 8 straight cars sent to wait in parking spots from the drive thru. No spots left making driveway dangerous. You can do better. Sad news is that's counted as passing on your quality assurance
  • ZZ
    Zoe
    Oct 30, 2025
    1.0
    Stopped in 2 days ago to get breakfast on my way to work. I got a sandwich, a sweet tea, and a cookie frappe. I was handed my tea and sandwich and asked to pull forward into a parking spot to wait for my frappe. I waited for close to 20 minutes before pulling out and leaving without my frappe. I was late for work over this and couldn't wait anymore. I came back this morning and asked if I could have a frappe added to my order to replace the one I never recieved. The lady at the window was very blunt and rude when I asked, immediately said no very rudely. It felt like with the way she responded she was only saying no because she thought I wanted something for free. That's not the case. I pulled out of line and didn't get order anything this morning.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2739 Maple Ave, Zanesville?

McDonald's at 2739 Maple Ave, Zanesville is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery 24/7 through their online delivery portal.