McDonald's

3.3
1907 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1638 Maysville Pike, Zanesville, OH
43701, United States

Hours

Reviews

3.3
1,907 reviews
5 stars
594
4 stars
373
3 stars
380
2 stars
201
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment over the freshness and quality.

Cleanliness

Several customers noted unsanitary conditions in the dining area and issues with cleanliness.

Staff Attitude

While some reviews praised individual staff members for their friendliness, many others criticized the overall attitude of the staff as unhelpful or rude.
  • GS
    Glenn Shaw
    Dec 25, 2025
    1.0
    Manager rude to customers and employees
  • ID
    Ida Dunaway
    Dec 2, 2025
    5.0
    My favorite place to eat 🙂
  • BM
    bob mills
    Nov 25, 2025
    1.0
    Two cheese burgers........ Worse dried out and old... I should have known better
  • JR
    Just Reviews
    Nov 16, 2025
    1.0
    You will get pulled. You will get cold food. You will get terrible service. They will get your order wrong.
  • LW
    Lee Woodruff
    Nov 10, 2025
    1.0
    I'm not certain that the kiosk rather than a person as the cashier is doing anyone any good. The experience was absolutely terrible and the kitchen seemed to be pushed to keep up with the drive thru and the door dash orders. We did get our orders accurately, food was hot, but 25 minutes to get a couple burgers and fries seems the opposite of efficiency. IMHO, the whole experience was terrible. The people working were fine, clearly frustrated with the dinner service. FWIW, there might have been 10 people inside eating in. A whole lot of people leaving demanding refunds.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1638 Maysville Pike, Zanesville?

McDonald's offers delivery 24 hours a day, 7 days a week at this location.

Is McDonald's drive-thru open at all times?

Yes, the drive-thru is available 24/7 every day of the week.