McDonald's

3.3
1897 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1638 Maysville Pike, Zanesville, OH
43701, United States

Hours

Reviews

3.3
1,897 reviews
5 stars
588
4 stars
373
3 stars
378
2 stars
201
1 star
357

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and the presence of pests.

Staff Attitude

Feedback varied on staff demeanor, with some praising friendly service while others reported rudeness.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items.
  • JR
    Just Reviews
    Nov 16, 2025
    1.0
    You will get pulled. You will get cold food. You will get terrible service. They will get your order wrong.
  • LW
    Lee Woodruff
    Nov 10, 2025
    1.0
    I'm not certain that the kiosk rather than a person as the cashier is doing anyone any good. The experience was absolutely terrible and the kitchen seemed to be pushed to keep up with the drive thru and the door dash orders. We did get our orders accurately, food was hot, but 25 minutes to get a couple burgers and fries seems the opposite of efficiency. IMHO, the whole experience was terrible. The people working were fine, clearly frustrated with the dinner service. FWIW, there might have been 10 people inside eating in. A whole lot of people leaving demanding refunds.
  • TH
    Tiffany Hartman
    Nov 10, 2025
    1.0
    Hate this new set up can never get help always missing food then u wait forever then other food is cold staff is rude and it's so hard to get someone to help when u need it!!!!! Horrible !!!!!!
  • SS
    Shawn
    Nov 8, 2025
    1.0
    Food was cold took awhile to get order after paying
  • JH
    Jay Humble
    Oct 23, 2025
    5.0
    Staff was real cool! Professional and fast. This night crew is the best crew I’ve seen possibly ever.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1638 Maysville Pike, Zanesville?

McDonald's offers delivery 24 hours a day, 7 days a week at this location.

Is McDonald's drive-thru open at all times?

Yes, the drive-thru is available 24/7 every day of the week.