McDonald's

3.6
828 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
207 E Walton St, Willard, OH
44890, United States

Hours

Reviews

3.6
828 reviews
5 stars
303
4 stars
165
3 stars
184
2 stars
70
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often requiring them to pull forward and wait for their orders.

Order Accuracy

Many reviews indicated issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or improperly prepared items.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and poor management.

Cleanliness

The restaurant was noted for being clean, although some customers mentioned issues with the dining area.
  • KH
    Kassie Hoover
    2 days ago
    4.0
    I am giving a 4 🌟 🌟🌟🌟 it really depends on which shift you catch the good ones on. Morning breakfast there is always this wonderful lady who says a quick few kind words and interacts with my children! They love that as they are talkers. Lunch. You might be lucky to get a quick chat and a smile. By evening time it seems like everyone has had a hard day and has no spoons left to interact. Smile. Or show kindness. Every day you get the chance to interact with someone make sure to keep it positive it could change there day! Food is normal as always and worth getting a quick bite!
  • JH
    Jesse Hintz
    Dec 11, 2025
    1.0
    Its getting absolutely ridiculous with how often they are pulling people around and for no reason.i was pulled around today and the guy was waiting with our food on the sidewalk when we got there. Ive also been pulled around for literally just a mcflurry. They desperately need new management
  • HH
    Hudson
    Dec 2, 2025
    1.0
    This is about the 5th time me and my family got disgusting food from this restaurant. I had bones in my mc chicken, the McDouble was cold and tasted old, all of the fries were cold and un cooked, and everything has inedible.
  • RN
    Rebecca Newland
    Oct 6, 2025
    4.0
    Usually a wait for food every time we go, even if there appears to be no one else there. Friendly staff.
  • MP
    Maria Perez
    Sep 18, 2025
    1.0
    The girls working took our 3 online orders and processed to say it wasn't us who ordered one of the bags, one of them rolled their eyes and she got snappy after we told her she forgot something after telling us bye 3 different times. They were just overall rude and disrespectful

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Willard, OH?

McDonald's in Willard, OH is typically open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday through Thursday from 4:30 AM to 11:00 PM, Friday and Saturday until midnight, and Sunday from 5:00 AM to 11:00 PM.