McDonald's

3.5
1807 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
662 South State Street, Westerville, OH
43081, United States

Hours

Reviews

3.5
1,807 reviews
5 stars
627
4 stars
417
3 stars
305
2 stars
146
1 star
312

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed, with some praising friendly service while others report rudeness and incompetence.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong modifications.

Speed of Service

Drive-thru speed is inconsistent, with some praising quick service while others report long wait times.

Food Quality

Food quality varies, with some customers receiving fresh and hot meals, while others report stale or poorly prepared items.

Cleanliness

The restaurant is generally noted as clean, although some reviews mention issues with litter and maintenance.
  • BT
    Barbara Thompson
    Oct 23, 2025
    5.0
    Stopped here for lunch. Very unusual looking McDonald’s, had high ceilings. Our food was good, the staff was friendly and attentive. Plenty of parking and clean restrooms. Not far off of I-270.
  • BT
    B T
    Oct 21, 2025
    5.0
    Sarah who works the morning drive thru window rocks! This McDonald’s is fast and very hard working. They move people through the line as fast as possible and have never messed up my order!
  • JC
    joseph corella
    Oct 20, 2025
    1.0
    Staff was incredibly rude kicked me and my wife out mid eating our meal after 30 minutes just for using a laptop with headphones mind you to watch a video while eating. They referred to no loitering signs yet we were paying customers EATING!
  • AM
    adelaine manaure
    Oct 18, 2025
    1.0
    El personal poco amable te pueden ver en el mostrador y no te atienden
  • CG
    Chris Gregory
    Oct 8, 2025
    1.0
    10:30 in the morning, asked for 2 breakfast burritos, every drive-thru wait parking spot is full and I'm asked to pull up and wait for 2 Sausage Egg burritos. 🤦‍♂️🤦‍♂️🤬🤮

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Westerville, OH?

McDonald's in Westerville is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open 24/7.