McDonald's

2.9
1194 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
127 N Miami St, West Milton, OH
45383, United States

Hours

Reviews

2.9
1,194 reviews
5 stars
289
4 stars
181
3 stars
199
2 stars
132
1 star
393

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted long wait times, with customers often having to wait 15-30 minutes for their orders.

Cleanliness

Several customers noted poor cleanliness in the restaurant, including dirty tables and unsanitary conditions.

Customer Service

Feedback indicated a lack of friendly service, with some employees being rude or unhelpful.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items.
  • PP
    Pam
    1 day ago
    3.0
    The sausage egg McMuffin had the cheese missing. About every other time we go to this location, something is made wrong.
  • JL
    Jamie Libecap
    2 days ago
    1.0
    New ro area deceived stop by went in had use Kiosk no one at register . Put our dine in order took our number went sat down few minutes later young man brings my husbands drink then several minutes later her brings mine . We continue wait for our food for several minutes my husband gets up see what’s taking so long our food is sitting on counter just sitting there. My husbands asks young man you brought my drinks but left my food sitting the kid shrugs his shoulders and walks off . Smh. At this point we are both flabbergasted . How you bring me my drinks but leave me food sit on counter . No one ever said order up never said our number NOTHING. Not to mention no manger in site place dirty as can be . I DO NOT RECOMMEND. Only reason they still in business is because it’s ONLY fast food restaurant in town.
  • JJ
    Joshua
    2 days ago
    1.0
    I had to pull around to wait on a carmel frappe. 5 minutes later the worker comes out with someone else’s food and no frappe. 15 minutes later still no frappe. I went in and got a refund. Worst McDonald’s I have ever been to.
  • MB
    Matt Burks
    6 days ago
    5.0
    Smaller McDonald's. Parking lot is tight and small. I always use the app and curbside pick up. My orders have been correct, staff has been pleasant.
  • TB
    Tatum Baker
    Jan 2, 2026
    1.0
    I grubhub food and not only was my snack wraps chicken not cooked my fries weren't even fried they also forgot my sauce I ordered. Under cooked food is ridiculous chicken shouodnt be rubber

Frequently Asked Questions About McDonald's

What are McDonald's West Milton's regular opening hours?

McDonald's West Milton is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 11:59 PM.

When is the McDonald's drive-thru available?

The drive-thru at McDonald's West Milton operates daily from 5:00 AM to 11:00 PM.