Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff and poor service, with many experiences highlighting unprofessional behavior and mistakes in orders.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and food not prepared as requested, leading to frustration among customers.
Speed of Service
Many customers noted slow service, particularly in the drive-thru, with long wait times and frequent requests to pull forward.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and overflowing trash.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing cold, stale, or improperly cooked items.
RC
Reginald Conley
3 days ago
4.0
It is so busy. You can't really call fast food when it takes a half hour to get food. But. It's same quality as every McDonald's, always good hot fries and tasty sandwiches.
JJ
Jaime
5 days ago
5.0
I was traveling in west Jefferson Ohio yesterday and stopped by this McDonald's, I mean I think all McDonald's are great
They all have the greatest customer service overall
Recommend
EM
Eudy Manuel
Nov 16, 2025
5.0
Excellency Service
AP
Alex Poe
Nov 16, 2025
2.0
Gotta be the worst McDonald's in existence. I only come here once every 2 months bc something is always forgotten. Haven't gotten sauce for nuggets in the last 3 trips. My kids are going to have to pick a new place to eat bc this ain't it. I live in this town and it's been ongoing like this for years.
WP
Westt Predmore
Nov 11, 2025
5.0
Quick, good quality, you can tell it’s under good management.
What are the regular dining hours for McDonald's at 285 E Main St, West Jefferson, OH?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Sunday.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Can I get McDonald's delivered from this location, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it runs until midnight.
What convenient ordering options does McDonald's offer?
You can order via the McDonald's App available on iOS and Android, use curbside pickup, drive-through, or get delivery online.
What payment methods are accepted at McDonald's West Jefferson?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, this McDonald's has a drive-through service.
What nearby dining options can I visit before or after McDonald's?
Nearby you can visit 'Eat Greek West Jefferson' for Mediterranean food, 'Ann & Tony's Restaurant' for Italian and American cuisine, or 'Todds Pizza Restaurant' for pizza.
Are there any nearby spots for dessert or snacks near McDonald's?
Yes, Whit's Frozen Custard of West Jefferson offers ice cream and smoothies nearby, and Redbox provides rental kiosks for entertainment.
What nearby services could I utilize while visiting McDonald's?
You can find nearby services like PNC ATM and Huntington Bank ATM for banking, UPS Access Point for shipping needs, and Studio 254 or Textures Design Group for hair and beauty services.
Does McDonald's offer rewards or loyalty programs?
Yes, McDonald's offers MyMcDonald's Rewards, allowing customers to earn points for free food.