Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
1,562 reviews
5 stars
369
4 stars
244
3 stars
224
2 stars
168
1 star
557
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.
Food Quality
Many reviews mentioned poor food quality, including stale items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, with complaints about trash and lack of basic supplies.
Order Accuracy
Frequent issues with order accuracy were highlighted, including missing items and incorrect food preparation.
Management Issues
Customers expressed dissatisfaction with management's responsiveness and handling of complaints, indicating a lack of effective oversight.
- MMMolly3 days ago1.0They make every car pull up, can’t serve anything at the window no matter how small the orders get all the orders mixed up.
- AMalex mattarNov 13, 20252.0Burgers were in-edible with an extremely weird taste to them.
- JFJordan FoutsNov 11, 20251.0Explain to me why I went and ordered a 10 piece nugget meal and they only put 7 nuggets in the 10 piece box, my fries tasted unsalted (like where the salt at) also my fries where supposed to be a large not a medium and they barely put any in the box so it felt like I was eating a kids mean fry, my Carmel frappe had a piece of hair in it. This is messed up because it shouldn’t have been 12$ for me to barely get anything NEVER COMING HERE AGAIN.
- HAHearing Care AmericaNov 5, 20251.0We ordered a 6 piece nugget curbside, got home and discovered they only put 4 pieces of nuggets in the 6-piece nugget box. We tried calling the store over and over again but their phones don’t work. We had a short amount of time to grab lunch and do not have time to make the trip back over there. Fix your phones!
- RSRobert SweetNov 4, 20255.0I'm loving it. Need to have a major improvement on McDonald's food and drop the price is down 👎.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 9160 Allen Rd, West Chester, OH?
McDonald's at 9160 Allen Rd, West Chester, OH is open for regular dining from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and extended until 1:00 AM Thursday through Saturday.
Can I order McDonald's delivery online from this location?
Yes, you can order delivery from this McDonald's location via their online delivery portal at https://mcdonalds.order.online/business/-5579.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Does this McDonald's have a mobile app for ordering?
Yes, you can use the McDonald's App available for both iOS and Android to place orders conveniently.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service available.
Are there any banks near this McDonald's where I could withdraw money?
Nearby banks include Huntington Bank with a drive-up ATM, and First Financial Bank, both conveniently located close to McDonald's for your banking needs.
What other dining options are near McDonald's at 9160 Allen Rd?
Nearby dining options include Qdoba Mexican Eats, Patty Burger, Saigon Noodle Bar, Einstein Bros. Bagels, Sushi Samurais, Jimmy John's, Smoothie King, Chipotle Mexican Grill, First Watch - Union Centre, Thai Koon Kitchen, and El Rancho Grande for a variety of cuisines to try before or after your visit.
If I'm visiting nearby West Chester Market, can I easily access McDonald's?
Yes, West Chester Market is close to McDonald's at 9160 Allen Rd, making it convenient to grab a meal or snack before or after shopping at the market.