Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
1,572 reviews
5 stars
373
4 stars
246
3 stars
224
2 stars
168
1 star
561
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers experiencing long wait times and incorrect orders.
Food Quality
Several customers reported issues with food quality, including stale items, incorrect orders, and unsatisfactory taste.
Cleanliness
Customers noted that the restaurant, particularly the bathrooms, required better cleaning and maintenance.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect food.
- WSWill Strunk6 days ago1.0This may be the worst McDonalds in the city. Employees are rude, service takes forever, and they are constantly out of items. Go somewhere else.
- SLShane LaubhanDec 23, 20255.0This McDonald's is my favorite in the area. The food is always fresh, the employees are friendly, and it's always clean. I mostly go here during breakfast hours. Highly recommend.
- BRBrad Roto-RooterDec 18, 20254.0Bathrooms need more attention and cleaning. Mens stall doesn't stay locked. Soap dispensers non functional. Food was quick and good though.
- LTLuiza TakeuteDec 16, 20251.0Slowest and rudest McDonald’s I’ve ever been to
- MHMike HalloranDec 6, 20251.0White lady with red hair working front desk was very rude for no reason sure she was the manager as well this place is a joke
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 9160 Allen Rd, West Chester, OH?
McDonald's at 9160 Allen Rd, West Chester, OH is open for regular dining from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and extended until 1:00 AM Thursday through Saturday.
Can I order McDonald's delivery online from this location?
Yes, you can order delivery from this McDonald's location via their online delivery portal at https://mcdonalds.order.online/business/-5579.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Does this McDonald's have a mobile app for ordering?
Yes, you can use the McDonald's App available for both iOS and Android to place orders conveniently.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service available.
Are there any banks near this McDonald's where I could withdraw money?
Nearby banks include Huntington Bank with a drive-up ATM, and First Financial Bank, both conveniently located close to McDonald's for your banking needs.
What other dining options are near McDonald's at 9160 Allen Rd?
Nearby dining options include Qdoba Mexican Eats, Patty Burger, Saigon Noodle Bar, Einstein Bros. Bagels, Sushi Samurais, Jimmy John's, Smoothie King, Chipotle Mexican Grill, First Watch - Union Centre, Thai Koon Kitchen, and El Rancho Grande for a variety of cuisines to try before or after your visit.
If I'm visiting nearby West Chester Market, can I easily access McDonald's?
Yes, West Chester Market is close to McDonald's at 9160 Allen Rd, making it convenient to grab a meal or snack before or after shopping at the market.