Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
836 reviews
5 stars
219
4 stars
116
3 stars
140
2 stars
89
1 star
272
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude employees, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Management Issues
There were complaints about unprofessional management and lack of accountability for staff behavior.
Inconsistent Experience
Many customers noted that their experiences varied greatly, with some visits being satisfactory while others were disappointing.
- JJJenifer JohnsonSep 11, 20251.0Horrible employees horrible guest services will not be back
- TGtom glassSep 9, 20251.0Only giving one star because I can’t rate it lower. This location takes the “fast” out of fast food. I quit going to this location long ago and drive to one further from my house. However, today I just ordered off Door Dash and wasn’t paying attention to where I was ordering from and it defaulted to the closest location. My poor Dasher was waiting for my order for 20 minutes. It took 20 minutes for them to make a Big Mac meal.
- JGJohn GruberAug 25, 20254.0Disappointed that you don't have sugar free syrup for pancakes.
- MPMatt PiersonAug 23, 20251.0We order food and when we went up to the window to pay we were told the grills were off and they weren't gonna make our food. Then they had the audacity to offer food they had already pre made
- TWTracy WeinsteinJul 16, 20251.0Our Quarterpounder and Big Mac were pretty much inedible. The Big Mac was swimming in much too much sauce and the QP was extremely salty.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 9142 Cincinnti Columbus Rd, West Chester, OH?
McDonald's is open Monday to Friday from 5:00 AM to 9:00 PM, Thursday and Friday until 10:00 PM, and on weekends from 6:00 AM to 9:00 PM, with Saturday open till 10:00 PM.
What delivery options does this McDonald's location offer?
The location provides delivery services including same day and no contact delivery, as well as curbside pickup.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, the McDonald's at this address has a drive-thru open Monday through Wednesday 5:00 AM - 9:00 PM, Thursday and Friday 5:00 AM - 10:00 PM, Saturday 6:00 AM - 10:00 PM, and Sunday 6:00 AM - 9:00 PM.
How can I order McDonald's food online or via a mobile app?
You can order online through their delivery URL or use the McDonald's App available on both Apple App Store and Google Play. Links are provided on their profile.
What forms of payment are accepted at this McDonald's location?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located and how can I contact them?
This McDonald's is located at 9142 Cincinnti Columbus Rd, West Chester, OH 45069, US. You can reach them at +1 513-285-1630.
Are there nearby fast food or dining options close to this McDonald's?
Nearby dining options include Domino's Pizza and Dairy Queen, ideal if you're looking for variety near your visit to McDonald's.
What nearby fitness and sports facilities are close to McDonald's?
Redline Athletics West Chester/Mason, US Taekwondo Center, evo Sports Performance, and Pisgah Youth Organization are nearby for fitness or sports activities.
Can I visit nearby services like salons or medical offices when I come to McDonald's?
Yes, nearby options include DC Hair Design and D C Hair Designs for salon services, Dever Dental and Dr. Daniel E. Dever for dental care, and Professional Psychiatric Services for mental health support.
Does McDonald's offer any rewards or loyalty programs?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More information is available on their website.