Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,946 reviews
5 stars
752
4 stars
442
3 stars
334
2 stars
127
1 star
291
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Food Freshness
While some customers praised the freshness of the food, many reported receiving cold or improperly prepared items.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and lack of attention to detail.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.
Management Issues
Feedback indicated problems with management, including rude behavior and poor handling of customer complaints.
- RMRachael Myers2 days ago5.0Friendly staff. Stopped in for drinks while we were waiting to meet up with some friends.
- JDJoe Dickhaus6 days ago4.0Ordered a sausage, egg and cheese biscuit as a mobile order redeeming an online only offer for a $2 breakfast sandwich. It was raining so I felt bad about making an employee bring me my order so I went in. The cashier said they were still making my order. The manager said they were waiting on biscuits. They offered me a drink which I accepted and was considering ordering one so I appreciated it. A couple of minutes later my biscuit was ready. I sat down to eat. They had forgotten to put a slice of cheese on it. The biscuit was hot, flaky and tasted good. The sausage patty was barely done. I prefer my sausage seared on both sides. I did not complain and enjoyed my biscuit and drink.
- JNJaime NewlandNov 11, 20254.0No issues or problems here. Normal McDonalds experience. Ordered the normal menu items. service was great and I appreciate the employees that helped us while we were visiting this location. I will visit again if I'm in the area. No issues or problems here. Normal McDonalds experience. Ordered the normal menu items. service was great and I appreciate the employees that helped us while we were visiting this location. I will visit again if I'm in the area.
- BSBrian SiriwardenaOct 24, 20251.0Food is as you would expect from a place like that. This place is slightly worse than the average. If it is possible to imagine a group of people taking even less care than the average fast food place and that’s what is happening here. Be careful the employees are very poorly trained, and frequently Don’t give the appropriate discounts and get the details of your order incorrect
- TTterryOct 23, 20252.0Person taking orders inside it only take one order when there was four people in line just wanting to place an order I'm a little older and the kiosks doesn't work for me I couldn't see why she couldn't just take the orders at the front so all the orders we're in and it could be prepping food for those doors
Frequently Asked Questions About McDonald's
What are the delivery hours at this McDonald's location?
Delivery is available daily from 4:30 AM until 3:30 AM the next day.
Is there a drive-thru available and what are its hours?
Yes, this McDonald's has a drive-thru open 24 hours, every day of the week.
What services does this McDonald's location offer?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What payment options are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
The restaurant is located at 7679 Doc Drive, West Chester, OH 45069, USA.
How can I order delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What nearby restaurants can I visit before or after McDonald's?
Nearby dining options include Burger King, Moe's Southwest Grill, Currito, Firehouse Subs, KFC, Five Guys Burgers, and Donatos Pizza, offering a variety of fast food, Mexican, chicken, and pizza choices.
Are there nearby places where I can relax or enjoy a spa treatment near McDonald's?
Yes, Hand and Stone Massage and Facial Spa, Reign MediSpa, L.A.'s Nail Bar, Kelly Crispin at Salon Lofts, The Brow Boutique, and Salon Lofts Tylersville Farm are all close by if you want to unwind after your meal.
Is there convenient mobile phone service nearby in case I need it?
Yes, there is a T-Mobile store nearby where you can get mobile phone accessories and services.
Does this McDonald's offer a rewards program for customers?
Yes, you can earn points for free food with MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.