Bravo! Italian Kitchen

4.1
1442 reviews
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About

Italian RestaurantRestaurantCaterer
Bravo West Chester is an upscale-casual Italian restaurant in West Chester, perfect for those seeking authentic pasta, wood-fired pizza, and signature entrées. Enjoy handcrafted cocktails and wine in our inviting, family-friendly atmosphere, surrounded by stunning Roman-ruin décor. Planning a holiday party or Thanksgiving celebration? We offer catering services and easy reservations to make your event special. Whether dining in or ordering online, Bravo West Chester is the place to eat in West Chester, OH for great Italian cuisine. Visit us today—reserve your table or order online!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Bravo! Italian Kitchen
9436 Waterfront Dr, West Chester, OH
45069, United States

Hours

Reviews

4.1
1,442 reviews
5 stars
830
4 stars
286
3 stars
133
2 stars
65
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with some servers receiving high praise while others are criticized for being inattentive or unprofessional.

Food Quality

Food quality is generally good, but there are complaints about portion sizes and flavor, with some dishes described as mediocre.

Wait Times

Customers frequently report long wait times for food, even during less busy hours, leading to frustration.

Atmosphere

The restaurant has a pleasant atmosphere, but issues with cleanliness and temperature control have been noted.

Management Response

Management is perceived as lacking in responsiveness to customer complaints, with some customers feeling ignored or poorly treated.
  • KB
    Kristin Brown
    Nov 14, 2025
    1.0
    I got carry out and was quoted 20 minutes. There were maybe 3 tables in the whole restaraunt. 45 minutes in I was handed someone elses food, and then they caught it and gave it to someone else. Said it would be another 5 minutes. 20 minutes later we checked in - another 3 minutes. All in we were there for over 65 minutes. Checked my order there, but didnt realize until we got home I noticed the $35 porkchop container was missing its sides. When I called they gave me $20 back for the sides. However, I will never get carry out from here again. Insane.
  • EH
    Erik Henderson
    Nov 14, 2025
    1.0
    They should just close this location. It has gone so far downhill. We used to eat here all the time, but the past 2 times I have gotten carry out from this location its been wrong(after waiting an eternity for my food) and you have to wait an eternity to talk to a manager and they handled it poorly both times. I am never coming here again and I encourage you not to either.
  • KH
    Keisha H
    Nov 11, 2025
    1.0
    I was here on 10/22. I placed an online order, paid and tipped online. They never made my food. I stood in the restaurant for 10 minutes and no one came to the front. I started calling them from inside the restaurant to get help. I called 3 times before anyone answered. People were walking out and others were angry about slow service. I eventually asked for a refund as I had spent my entire lunch break waiting for food that was never cooked. The manager, who was also cooking the food, came out and had no clue how to issue the refund. I watched as she just scrolled though various screens. She then canceled the order and said it was refunded. It never was. I went back in days later and talked with Elliot. He took all of my info and said the manager would call me and correct the issue. I still haven't been contacted, nor have I received my refund. I have had to file a dispute with my bank. I contacted corporate and haven't received a response. I will absolutely never return.
  • KW
    Kaleb Wanamaker
    Nov 7, 2025
    5.0
    Oh wow if it isn’t beautiful in here. The food feels so comforting, I feel reborn
  • LD
    Loretta Dawson
    Oct 26, 2025
    5.0
    Our server Elliott was wonderful. He was professional, personable & very kind. The food was delicious 😋 & Elliott made our dining experience special. Thanks for making our day. We will be back soon.

Frequently Asked Questions About Bravo! Italian Kitchen

Does Bravo! Italian Kitchen accept reservations?

Yes, Bravo! Italian Kitchen accepts reservations to help you secure your preferred dining time.

What are the brunch hours at Bravo! Italian Kitchen?

Brunch is served on Saturdays and Sundays from 11:00 AM to 3:00 PM. The restaurant is closed for brunch Monday through Friday.