McDonald's

3.0
1360 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2487 Parkman Rd, Warren, OH
44485, United States

Hours

Reviews

3.0
1,360 reviews
5 stars
325
4 stars
250
3 stars
279
2 stars
147
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and dismissive behavior from staff and management, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders, missing items, and poorly prepared food.

Speed of Service

Numerous customers complained about slow service, long wait times, and delays in receiving their orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unclean food preparation areas.

Management Issues

Feedback indicated a lack of effective management, with reports of yelling at staff and poor customer service handling.
  • SS
    Shane
    Oct 13, 2025
    3.0
    To whoever works in the kitchen around 4 p.m. it's really not necessary to put a pound of mustard on one cheeseburger. Even if you like a lot of mustard that doesn't mean everyone does. The amount of mustard on my burger was disgusting, it was 2 or 3 times the amount you'd give someone if they asked for extra. I used to manage a McDonald's, just follow the correct procedure it's really not hard.
  • AA
    Anthony Adams
    Oct 9, 2025
    1.0
    Short staffed no help for front counter
  • LT
    Lucuis Thompson
    Oct 7, 2025
    1.0
    Absolute incompetence. The only consistent thing about this location is its inconsistency. The food is never fresh even if you order it fresh. They always screw up my order some way somehow. Wrong items, items not made correctly, missing items and they must be out of napkins on a permanent basis because there are never any in the bag. Totally disgusted with this location. It’s dirty not well maintained and the staff is rude and disrespectful. If you try to contact management about an issue you are treated with contempt and hostility. I’m done. I’ll be driving way out of my way from now on for McDonald’s. It’s shameful the extreme lack of customer service, quality and pride in their work. SHAME…..
  • VC
    Victoria Cortes
    Oct 1, 2025
    1.0
    I ordered something. My order was completely wrong. I called to speak to the manager. The phone was passed around a couple times and a young man told me he was the manager. He said his name was Ronald. Like I am going to believe that. Ronald what McDonald?? This was completely disrespectful. I want my order replaced and I will call to speak to the manager in the morning
  • TT
    TMI TMI
    Sep 24, 2025
    1.0
    At around 8am on Wednesday, September 24th I went through the drive-thru as I I have every morning for the past 2 years. I get my usual unsweetened iced tea and occasionally a sausage biscuit. I used the app, my card was charged but no drive-thru code was generated. I tried placing the order again, but wasn't able to because the app gave me a message "order already in progress". I addressed this with the guy working the drive-thru, he tried to help as much as he could. (I have somewhat of a rapport with the staff because I go there every morning) When he directed me to pull up to the drive-thru window, the manager was extremely rude, short and dismissive. I gave her my card, which was charged a second time for the item. But I wanted to explain, so I attempted to show her the error message on the app. I'm assuming she didn't even read it, because she read it back wrong to me and twisted the words. I attempted to show her that it was taken out of my bank account , but she cut me off multiple times, shoved my iced tea at me "bye have a nice day." I am always a calm and respectful person. But at that point I told her in my own words how she could have a nice day and that I would never be back at that location. Nor will our company place any more large orders for our staff at that location. I would like to also note: This is the same manager I have seen multiple times yelling at her staff on several occasions, she seems to lack any proper communication skills and emotional regulation that should be required for management - let alone people skills for dealing with customers. They are clearly unable to function in their position.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2487 Parkman Rd, Warren, OH?

McDonald's in Warren, OH is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery and curbside pickup?

Yes, McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services at this location.