McDonald's

3.3
865 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2110 Niles Courtland Rd, Warren, OH
44484, United States

Hours

Reviews

3.3
865 reviews
5 stars
249
4 stars
184
3 stars
194
2 stars
79
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrectly prepared items.

Cleanliness Concerns

Several customers noted cleanliness issues, particularly in the bathrooms and dining areas, affecting their overall experience.

Customer Treatment

There were serious complaints regarding disrespectful treatment of customers, including incidents involving elderly patrons.

Play Area Problems

The children's play area received mixed reviews, with some praising it while others criticized its cleanliness and safety.
  • AJ
    Alexis Johnson
    4 days ago
    5.0
    Food and customer service are all around excellent every time I’m here. Top two in the area.
  • PT
    Patti Tirpak
    6 days ago
    3.0
    I went for a dinner date with my Niece and my great nephew, November 8, 2025, to this location, mainly because when my daughter and niece were little we had frequent play dates here. I called ahead to see if they still had the big play area they used to and the person who answered said it was still big but had been remodeled (so not the same). When we got to McDonald's no one was at the counter, I waited awhile. A guy kept walking from the back to deliver food and would walk past me. I went to a location that people working in the back could see me, I was ignored. Finally I ordered at the kiosk. The food took quite awhile to be delivered to my table. The trash can in the play area was filled to capacity. I went back once for a refill for my niece and I. I was ignored. A fellow customer, also waiting for service yelled at the guy who was delivering food that the very least he could do was get me some refills, so he did. I spoke to at least 3 other families who were upset by the service. I told a friend who met up with us to try getting food through the drive-thru before coming in. The drive-thru was also slow and hisnorder was only half right. The positive part to the trip was the play area. My great nephew had a ball and made a new friend. Being short staffed doesnt give employees the right to ignore the customers.
  • ER
    Ethan Rogers
    Nov 13, 2025
    1.0
    Absolutely horrible customer service. Lady with pink and black hair does not know how to be nice to people and walked away mid conversation. Manager (older lady with a blue shirt came to the window) was absolutely rude and gave dirty looks. Worst fast food experience I've ever had in my life. Will never be returning again. Please never come to this place it's god aweful and despicable.
  • MM
    Maddie
    Nov 13, 2025
    1.0
    Terrible service don't know how to put all your food in the bags and then when you tell them, it's missing they wanna give you attitude and then try to charge you for it. One lady took the bag looked inside and I was missing my sauces and still tried to tell me I owed her money unbelievable.
  • LR
    Lisa Rachelle
    Oct 28, 2025
    2.0
    This is the worst McDonald's in our area. My order is always wrong. The food is never hot unless you ask for it, which should be standard. The always give me unsweetened tea when I ask for sweet. Never a good experience when I go there. The egg on my sandwich was sponges and tasted awful.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2110 Niles Courtland Rd, Warren, OH?

McDonald's is open 24 hours a day, 7 days a week at this location.

When is the drive-thru available at this McDonald's location?

The drive-thru is open 24 hours a day, every day of the week.