Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,037 reviews
5 stars
770
4 stars
467
3 stars
371
2 stars
152
1 star
277
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative dining experience.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with several customers expressing dissatisfaction with their meals.
Cleanliness
While some customers noted clean bathrooms and dining areas, others reported unsanitary conditions, particularly in the restrooms.
Staff Friendliness
There were mixed reviews regarding staff friendliness, with some praising individual employees while others reported rude interactions.
- JOJoshua Osborne1 day ago1.0Just pulled through the drive through. Waited quite a bit of time for someone to ask if they could help when they did they were rude. They didn’t ask for the rewards number, so when I asked about it, they were rude about it. We just pulled away. I can buy food elsewhere.
- PPPam3 days ago3.0Both soap dispensers in the ladies bathroom was broke. The guy who waited on me was friendly and actually made eye contact.
- SSShelby Stinar6 days ago1.0Mcchicken was gross waaaaaay too much lettuce and so soggy.! Never again will I eat here ewhh
- SGsusan grosnickleDec 30, 20253.0Line took forever and food wasn't per say fresh for the wait. Staff was friendly. Ran in to use bathroom. Bathroom was clean
- HHHaleyDec 19, 20251.0My boyfriend and I came to the McDonald’s here in vandalia. My double cheeseburger had 3 tiny curly hairs on the cheese. I lifted the bun and the meat to see the cheese and it was completely COVERED in black curly hair. All the girls there working today 12/19/25 have their hair up but are rats nest and no hair nets. It’s disgusting. Wouldn’t want to come back here if I were anybody else. Absolutely ridiculous and disgusting 🤢
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 4:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru is open every day from 4:00 AM to 11:00 PM.
When is delivery available from this McDonald's?
Delivery service operates daily from 5:00 AM to 11:30 PM.
What pickup and delivery services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods can I use at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location offers drive-thru services to customers.
How can I order from this McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
Are there any nearby gas stations where I can fuel up before or after visiting McDonald's?
Yes, 'truenorth' and 'Shell' gas stations are nearby, offering convenience stores and fuel services.
What lodging options are available near this McDonald's?
Nearby hotels include Econo Lodge Vandalia and Super 8, suitable for travelers seeking nearby accommodation.
What other fast food restaurants are close to this McDonald's?
Nearby fast food options include Long John Silver's, KFC, Wendy's, and Burger King for a variety of menu choices.