McDonald's

3.6
2037 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
530 E National Rd, Vandalia, OH
45377, United States

Hours

Reviews

3.6
2,037 reviews
5 stars
770
4 stars
467
3 stars
371
2 stars
152
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative dining experience.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with several customers expressing dissatisfaction with their meals.

Cleanliness

While some customers noted clean bathrooms and dining areas, others reported unsanitary conditions, particularly in the restrooms.

Staff Friendliness

There were mixed reviews regarding staff friendliness, with some praising individual employees while others reported rude interactions.
  • JO
    Joshua Osborne
    1 day ago
    1.0
    Just pulled through the drive through. Waited quite a bit of time for someone to ask if they could help when they did they were rude. They didn’t ask for the rewards number, so when I asked about it, they were rude about it. We just pulled away. I can buy food elsewhere.
  • PP
    Pam
    3 days ago
    3.0
    Both soap dispensers in the ladies bathroom was broke. The guy who waited on me was friendly and actually made eye contact.
  • SS
    Shelby Stinar
    6 days ago
    1.0
    Mcchicken was gross waaaaaay too much lettuce and so soggy.! Never again will I eat here ewhh
  • SG
    susan grosnickle
    Dec 30, 2025
    3.0
    Line took forever and food wasn't per say fresh for the wait. Staff was friendly. Ran in to use bathroom. Bathroom was clean
  • HH
    Haley
    Dec 19, 2025
    1.0
    My boyfriend and I came to the McDonald’s here in vandalia. My double cheeseburger had 3 tiny curly hairs on the cheese. I lifted the bun and the meat to see the cheese and it was completely COVERED in black curly hair. All the girls there working today 12/19/25 have their hair up but are rats nest and no hair nets. It’s disgusting. Wouldn’t want to come back here if I were anybody else. Absolutely ridiculous and disgusting 🤢

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 4:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's?

The drive-thru is open every day from 4:00 AM to 11:00 PM.