Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,691 reviews
5 stars
513
4 stars
332
3 stars
344
2 stars
175
1 star
327
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers reported a mix of fast service in the drive-thru, but also noted slow food preparation and long wait times during busy hours.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or improperly prepared items, while others enjoyed fresh and hot meals.
Staff Attitude
Many reviews highlighted rude or unhelpful staff interactions, with complaints about poor customer service and management.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and difficulties with the kiosk ordering system.
Cleanliness
Some customers mentioned cleanliness issues within the restaurant, including sticky floors and unclean tables.
- JDjim daulton1 day ago1.0Can they read
- PRPeggy Rice3 days ago1.0Gravy and biscuits. 5 dollars and uncan see the bottom of the container. Not worth the money ordered extra gravy see the bottom of the container. Just gave it back got my money back the quality and quality sucks .
- JJJustinSep 19, 20254.0Fast service, order is almost always correct. Pleasant environment.
- AKanthony keithSep 18, 20254.0Hot day stopped for a coke not very busy so they were fast here .you can come in on the front street but should leave by back street to get out and get a light
- THTim HeinleinSep 18, 20253.0Food is pretty slow, but the employees are nice
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's in Urbana, OH?
McDonald's in Urbana, OH is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru open 24/7.
What delivery services does McDonald's offer at this location?
McDonald's offers delivery service 24/7, including curbside pickup and McDelivery.
How can I place an order for delivery or pickup?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods does McDonald's accept at this location?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food can I find at McDonald's Urbana?
You can find a variety of menu options including breakfast items, burgers, sandwiches, ice cream, coffee, and more.
Are there any nearby fast food restaurants around McDonald's in Urbana?
Yes, nearby fast food options include Subway, Pizza Hut, Taco Bell, Wendy's, Arby's, and Hot Head Burritos.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Schuler’s Bakery for baked goods, YMCA for fitness, and CVS Pharmacy for medical supplies.
Are there retail and service stores near McDonald's Urbana for convenience?
Yes, nearby retail and service locations include T-Mobile stores, a UPS Access Point, Verizon retailers, and AutoZone for automotive needs.
How can I benefit from McDonald's rewards program at this location?
You can earn points for free food by joining the MyMcDonald's Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.