Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,123 reviews
5 stars
607
4 stars
426
3 stars
389
2 stars
224
1 star
477
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Food Quality
While some customers praised the food as hot and fresh, others received cold or poorly prepared items.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting it was well-maintained while others reported unsanitary conditions.
- SBSerhii Bilynskyi4 days ago1.0Аго власник накорми своїх працівників вони як сонні мухи вони не мають сили ходити
- IGIoanna GaffneyOct 26, 20251.0Hire more people or something, can’t imagine the drive thru times. Just spent 23 minutes in the dr, waiting on two large drinks.
- FZFanpeng ZhaoOct 21, 20251.0My bag of order was there and no staff helped me. I waited for 10 minutes. Finally they gave me a sealed bag without food inside. Only two drinks. I asked them, then they gave me the meal without fries inside. Terrible experience.
- TMT MatthewsOct 16, 20255.0Love this location. I come here often (pregnant and cravings) I normally never have a problem. The food is always seasoned well, its always hot and fresh. Today i did have an issue. I spoke with the owner and he made it right, nothing a little conversation cant fix. I hope yall have a great day and thank you for making my experience with this location continue being a great one ❤️
- KPKiamesha PrinceOct 13, 20251.0I did a mobile order. When I pulled up, they said that they could not pull up my order because they were having system issues. They told me to cancel my order and reorder it, but get out of line while I do it. They were not apologetic at all. Honestly, if your system is not working how is me cancelling my order and reordering going to make your system work? I just left. I’ll never patronize this establishment again. They most definitely need customer service training.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2224 Warrensville Center Rd, University Heights?
McDonald's is open daily from 6:00 AM to 12:00 AM (midnight).
When is the drive-thru open at this McDonald's location?
The drive-thru is open every day from 6:00 AM to midnight.
During which hours is delivery available from this McDonald's?
Delivery is available daily from 6:00 AM to 10:30 PM on weekdays and Sundays, and until 11:30 PM on Fridays and Saturdays.
What delivery and pickup services does this McDonald's location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food online from this McDonald's?
You can order food online through their delivery URL or use the McDonald's app available on both iOS and Android devices.
What payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru service.
What nearby restaurants could I visit before or after eating at McDonald's?
Nearby restaurants include QDOBA Mexican Eats, Geraci's Restaurant (Italian and pizza), and Rascal House (pizza and American).
Are there any banking services near McDonald's for convenience?
Yes, PNC and Dollar Bank are nearby for ATM and banking services, making it convenient for financial needs before or after your visit.
What beauty and spa services can I find close to this McDonald's?
Nearby beauty and spa options include La'Bella MAFIA (makeup artist), Renewed Nail and Spa Services, Smoke and Mirrors The Salon, and Adam's Barber Shop.