Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,128 reviews
5 stars
609
4 stars
425
3 stars
390
2 stars
224
1 star
480
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
There were mixed reviews on food quality, with some praising hot and fresh items while others complained about cold or incorrect orders.
Staff Attitude
Customer experiences varied greatly, with some noting friendly staff while others encountered rude or unprofessional behavior.
Cleanliness
The cleanliness of the location received positive feedback, with some customers noting it was one of the cleaner McDonald's they had visited.
- CCCeirra1 day ago5.0This is one of the nicer and cleaner McDonald's in Cleveland. Service is always great, food is always hot and fresh, employees are friendly, spacious dining room for families and couples, bathrooms clean and well maintained. I love coming here for lunch. Great vibes all around.
- JSJohnathan SmithJan 4, 20261.0Went through the drive through hoping to get my daughter some ice cream. After being told they were out of Oreos… decided to get m&m’s…scattered messily over the top, unmixed. About five different people came to the window, all very rude. Refused to allow me to speak to the manager, lied to me about who the manager was, refused to give me my receipt or a refund. One worker, extremely rude, yelled at me and tried to bully me out of line. Horrible people, horrible service. Unprofessional, rude, and absolutely horrible. Truly disgusting behavior and service.
- BBBrandon.stewart008Dec 24, 20255.0Always fresh and delicious chocolate chip cookies and I love how soft the hamburger buns are like a pillow.
- JWJohn WhitakerDec 11, 20251.0I frequent this McDonald's location because its close to my house. For a while they seem to have gotten better as far as service and actually getting orders right. But recently I noticed they seemed to be going back to their old ways. On this particular day, I ordered a big breakfast with hot cakes and cheese on the eggs, instead they put cheese on the pancakes!!!! WHO DOES THAT!?!?! It'll be a while before I go back here
- IPIl PDec 1, 20251.0No coke fontain or other beverages
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2224 Warrensville Center Rd, University Heights?
McDonald's is open daily from 6:00 AM to 12:00 AM (midnight).
When is the drive-thru open at this McDonald's location?
The drive-thru is open every day from 6:00 AM to midnight.
During which hours is delivery available from this McDonald's?
Delivery is available daily from 6:00 AM to 10:30 PM on weekdays and Sundays, and until 11:30 PM on Fridays and Saturdays.
What delivery and pickup services does this McDonald's location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food online from this McDonald's?
You can order food online through their delivery URL or use the McDonald's app available on both iOS and Android devices.
What payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru service.
What nearby restaurants could I visit before or after eating at McDonald's?
Nearby restaurants include QDOBA Mexican Eats, Geraci's Restaurant (Italian and pizza), and Rascal House (pizza and American).
Are there any banking services near McDonald's for convenience?
Yes, PNC and Dollar Bank are nearby for ATM and banking services, making it convenient for financial needs before or after your visit.
What beauty and spa services can I find close to this McDonald's?
Nearby beauty and spa options include La'Bella MAFIA (makeup artist), Renewed Nail and Spa Services, Smoke and Mirrors The Salon, and Adam's Barber Shop.