Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff and long wait times.
Food Temperature
Many reviews mentioned receiving cold or poorly prepared food, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions, including sticky floors and unkempt dining areas.
Order Accuracy
Numerous complaints about incorrect orders and missing items were highlighted.
Staff Attitude
Feedback indicated that staff members often displayed a lack of motivation and care for customer service.
AR
Amanda Ruffin
Nov 14, 2025
5.0
Fresh food!
LG
Lyn Grey
Nov 5, 2025
2.0
Bun was not warm or toasted. Just a plain old cold bun
SJ
standard J
Oct 26, 2025
4.0
Not to busy, easy and gentlemen at the counter was nice and friendly asked for something sometimes local deals or them secret ones sometimes they don't advertise on radio.
They told us there was going to be a wait and we were happy to wait.
The crispy chicken nuggets were ours.
Screaming hot and we are all adults. [Incoming joke]
You bite and breath out. Do we have to teach you everything burn your mouth.
Live your life and try some.
JM
JC Money
Oct 22, 2025
1.0
When I arrived the parking lot was dark & there seemed to be no life inside. Employees were kind but food was just about cold. Burger meat was barely warm. Had to wait a bit for my cold food on top of that. Unfortunately, every time I come to this Wendy's it's a disappointment. I hadn't visited in a while & thought I'd give them another chance. But no. Still the same. Long wait for lackluster food.
TG
Tammy Glines
Oct 12, 2025
1.0
I went to this location Thursday Oct 9 2025 around 4 pm. I ordered a medium frosty. The young man working was pathetic. Dont put him with customers if he's going to act mute. No excuses. I had also visited the Wendy's in perrysburg oh the previous week. The frosty was outstanding and the service from Alec was amazing. This locations frosty was like drinking thick milk. Your temperature needs adjusted obviously. It was the manager that made the frosty. Im sure he could tell it wasn't freezing properly. Waste of money. My dad has had strokes recently and for whatever reason he has gotten addicted to frostys. I take him a couple a week. I will never go to this one again. That kid needs to flip hamburgers, not deal with the public.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Toledo, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Toledo, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 536-9731.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W. Central Wendy’s serve breakfast?
Yes, this Wendy’s location in Toledo, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 5560 W. Central Avenue, Toledo, OH?
Wendy's is open daily from 9:00 AM to 11:00 PM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's has a drive-thru available from 9:00 AM to 11:00 PM every day.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through the Wendy's mobile app or via their website at https://order.wendys.com.
Is breakfast served at this Wendy's location?
Yes, breakfast is served here including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on W. Central Avenue?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Who can I contact for feedback or inquiries about this Wendy's location?
You may call (419) 536-9731 to contact the location directly or reach the Customer Care team at 888-624-8140. Feedback can also be submitted via their website or customer satisfaction survey.
Where can I find menu pricing and nutrition information for Wendy's?
Menu prices and nutrition info are available on https://order.wendys.com and the Wendy's mobile app by selecting this location.
Are there any fitness or wellness centers near Wendy's on W. Central Avenue?
Yes, Fitness Fat Loss or Drop-It Weight Loss Systems gym and Kneaded Moments Massage Therapy spa are nearby to support your wellness needs.
What restaurants or cafes are close to Wendy's at this location?
Nearby dining options include Chicago Post Cafe and Jans Famous Chili Dogs, both offering American-style food and fast casual options.
Are there car rental or automotive services near this Wendy's?
Yes, Enterprise Rent-A-Car and Ford Motor Company dealership are close by, which might be useful if you need vehicle rental or services during your visit.