Wendy's

3.3
855 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5560 W. Central Avenue, Toledo, OH
43615, United States

Hours

Reviews

3.3
855 reviews
5 stars
262
4 stars
189
3 stars
124
2 stars
84
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Temperature

Many reviews mentioned receiving cold or poorly prepared food, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions, including sticky floors and unkempt dining areas.

Order Accuracy

Numerous complaints about incorrect orders and missing items were highlighted.

Staff Attitude

Feedback indicated that staff members often displayed a lack of motivation and care for customer service.
  • AR
    Amanda Ruffin
    Nov 14, 2025
    5.0
    Fresh food!
  • LG
    Lyn Grey
    Nov 5, 2025
    2.0
    Bun was not warm or toasted. Just a plain old cold bun
  • SJ
    standard J
    Oct 26, 2025
    4.0
    Not to busy, easy and gentlemen at the counter was nice and friendly asked for something sometimes local deals or them secret ones sometimes they don't advertise on radio. They told us there was going to be a wait and we were happy to wait. The crispy chicken nuggets were ours. Screaming hot and we are all adults. [Incoming joke] You bite and breath out. Do we have to teach you everything burn your mouth. Live your life and try some.
  • JM
    JC Money
    Oct 22, 2025
    1.0
    When I arrived the parking lot was dark & there seemed to be no life inside. Employees were kind but food was just about cold. Burger meat was barely warm. Had to wait a bit for my cold food on top of that. Unfortunately, every time I come to this Wendy's it's a disappointment. I hadn't visited in a while & thought I'd give them another chance. But no. Still the same. Long wait for lackluster food.
  • TG
    Tammy Glines
    Oct 12, 2025
    1.0
    I went to this location Thursday Oct 9 2025 around 4 pm. I ordered a medium frosty. The young man working was pathetic. Dont put him with customers if he's going to act mute. No excuses. I had also visited the Wendy's in perrysburg oh the previous week. The frosty was outstanding and the service from Alec was amazing. This locations frosty was like drinking thick milk. Your temperature needs adjusted obviously. It was the manager that made the frosty. Im sure he could tell it wasn't freezing properly. Waste of money. My dad has had strokes recently and for whatever reason he has gotten addicted to frostys. I take him a couple a week. I will never go to this one again. That kid needs to flip hamburgers, not deal with the public.

Frequently Asked Questions About Wendy's

Is W. Central Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.