Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
758 reviews
5 stars
218
4 stars
163
3 stars
138
2 stars
70
1 star
169
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially during peak hours, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Numerous customers complained about cold, stale, or poorly prepared food, including limp fries and dry burgers.
Staff Behavior
Feedback indicated unprofessional behavior from staff, including rudeness and inappropriate conduct while on duty.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, impacting the overall dining experience.
- CMCraig Munger6 days ago5.0My wife and I stopped by and tried the new chicken tenders. The tenders did not disappoint especially when dipped in barbecue sauce.
- DDDylan DNov 11, 20252.0Pulled in through the drive thru and got greeted with the song “The bird is the word” in the background which was pretty funny which is why i added the extra star to my rating. The fries were crisp but a little too salty but not by much. The burger however was pretty horrendous. This burger was probably the coldest burger i’ve ever received at any fast food place. It was like they cooked it, stuck it in the fridge then gave it to me. Come on wendy’s, burgers are meant to be hot.
- CDChase DiemerOct 21, 20255.0I'm not sure about day shift, but night shift has been doing good. I order a biggie bag at 8:00 pm, host is Jason, apologized profusely for a 5 minute wait. No worries i dont want stale food. Guy proceeds to give me the freshest most picture-esk chicken BLT masterpiece with hot nuggets and fries. Absolutely made my night after a long day. Expect a small wait at night as they can't have your food prepared like day shift rush can obviously but these guys know what they're doing. @wendysmanager needs to acknowledge good work like that.
- RRRicki RobertsSep 16, 20252.0This same biggie bag is $5 in Bryan Ohio. Had to sit at window waiting for someone to open to get me a spoon for my frostie. Pulled away. Was eating and neither bag had napkins. I will leave it there next time.
- LDLyndsey DrummondAug 31, 20251.0This is my favorite location for the past 30 yrs. Only go here. Tried tonight. Car in front of me waited 5 mins. Then I pulled around. Sat for 3 mins, no answer. I've gone in recently and it takes forever. 4 times ordering, they forget the bacon on the big bacon classic. Food is always good, minus the bacon. Was so bummed tonight. Hit McDonald's across the way. Really wanted Wendy's after a long day of work. I understand short staffing, have to deal with that at my job too. Hopefully next time might be better🤷♀️😞
Frequently Asked Questions About Wendy's
Is Swanton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Swanton, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Swanton, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 930-5323.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Swanton Wendy’s serve breakfast?
Yes, this Wendy’s location in Swanton, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open Monday to Friday from 7:00 AM to 12:00 AM, and on Saturdays and Sundays from 8:00 AM to 12:00 AM.
Does this Wendy's location in Swanton offer breakfast?
Yes, breakfast is served here. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery or takeout?
Yes, this location offers dine-in, drive-thru, delivery where available, and takeout options.
What payment methods are accepted at this Wendy's?
The restaurant accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is this Wendy's located?
It is located at 14180 Airport Highway, Swanton, OH 43558, United States.
How can I contact this Wendy's location for questions or feedback?
You can call directly at (419) 930-5323, reach Customer Care via their Contact page or phone number 888-624-8140, or fill out a Customer Satisfaction Survey online.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-restaurant, through various retailers, and online via the Wendy's gift card portal.
What are some popular nearby restaurants I can visit along with Wendy's?
Nearby popular dining options include McDonald's, Subway, Taco Bell, Twisted Nutrition, Mail Pouch Saloon, and Ko's Garden offering a variety of fast food, sandwiches, Mexican, American, and Asian cuisines.
Are there automotive services near Wendy's for quick repairs or parts?
Yes, nearby you can find NAPA Auto Parts - Forrest Auto Supply of Swanton, Performance Plus Tire and Auto, and Super Wash car washes for your automotive needs.
What nearby places offer convenient services while visiting Wendy's?
Nearby you can find Speedway gas station and convenience store, Western Union for money transfers, H&R Block for financial services, and United States Postal Service for mailing needs.