Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 55 S Miller Dr in Sunbury, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customer service experiences varied, with some praising friendly and attentive staff, while others reported rude interactions and long wait times.
Food Quality
Food quality received mixed reviews; while many enjoyed the pizza and other menu items, some reported issues with incorrect orders and food preparation.
Cleanliness
The restaurant was generally noted as clean, although some customers mentioned specific maintenance issues.
Delivery Issues
Several customers experienced significant delays and problems with delivery orders, leading to dissatisfaction.
Management Concerns
Feedback indicated issues with management, including unprofessional behavior and inadequate responses to customer complaints.
MN
Matt Newland
3 days ago
3.0
Customer service was fine. I ordered the chicken Parmesan sandwich and it was surprisingly GOOD.
The pizza was AWFUL. Not exaggerating, it's some of the worst pizza I've ever had in my life. It has a weird, nasty, cardboard-ish taste to it, sorry that's the best way I can articulate it. It was bad.
I used to love Pizza hut back in the day. Yes, the old style, classic, greasy Pizza Hut from the 80s/90s.
I'm not sure if that horrible taste was from the crust, the cheese, sauce, etc. I couldn't tell. I think they should narrow it down and throw whatever that ingredient is away, if that's possible. Make the pizza more like the old days. The pizza Hut that people remember. I hope they improve things, it would be sad to see another Pizza Hut disappear.
They have a good opportunity right now because the other pizza shops in the area have been bought by new owners and have taken a sharp decline. Good lucks guys.
JJ
Jill-e
Dec 31, 2025
4.0
did not get all the items requested on the pizza but paid the same price… no Italian sausage… would love to see it cooked at higher temp for crustier tavern style
AL
Ashley Long
Dec 24, 2025
4.0
The young lady who waited on us was very sweet! Food wasn’t as good as we hoped but service was there
MK
M K
Dec 23, 2025
1.0
Visit pizza hut,dine in,often young man named Tyler works there,very professional, polite,informative of menu,all the above. This young man should be the manager,give him an opportunity, his customer service skills ,top notch,current manager could use a few customer service, classes,and training, how to treat staff
LH
Larry Harvey
Dec 10, 2025
1.0
Kayleigh, Mgr of the Sunbury location would not reveal "SPECIAL PRICES" for a carryout order and overcharged me for a large cheese stuff crust pizza. When I questioned her about it, she told me it wasn't her job to reveal special pricing on pizzas unless I specifically asked for it, which I did, but she gave me the price for an item, which I did not order. She was very rude and argumentative. Then they proceeded to make my order, instead of taking the normal 15-20 minutes, they stretched it out to forty, without an apology.