McDonald's

3.3
1052 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
85 N Miller Drive, Sunbury, OH
43074, United States

Hours

Reviews

3.4
1,028 reviews
5 stars
331
4 stars
210
3 stars
187
2 stars
104
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report unprofessional behavior and poor service.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Food Quality

Feedback on food quality is mixed; while some enjoy fresh and hot items, others report cold, stale, or poorly prepared food.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some customers noting clean facilities while others report dirty tables and restrooms.

Speed of Service

Service speed is often criticized, especially during busy times, with long wait times reported in both drive-thru and in-store.
  • RH
    Ronnie Hudson
    Nov 15, 2025
    2.0
    I asked for no lettuce, and guess what I got? A whole bunch of lettuce. The label even says NO SHRD LETTUCE, but it still showed up covered in it. It’s not that complicated. And yet somehow you want higher pay while simple orders can’t even be made right. I know they’ll make it right, and I’m taking it back tomorrow, but it’s still pretty disappointing.
  • IH
    Ibrahim Hijazeen
    Oct 15, 2025
    1.0
    I was extremely disappointed with my order. I waited 30 minutes for my sandwich and when it arrived the bun and patty were burnt — inedible. My drink was missing entirely. This ruined my meal and wasted my time. I expect better from McDonald’s.
  • LS
    Laura Scallon
    Oct 13, 2025
    1.0
    First time at this McDonald's and I won't be back! Service with a smile at this location is non-existent! The greeting was horrible and they look miserable that they have to work. Attitude and unfriendly. I will go out of my way to another McDonald's from now on. Awful!
  • RR
    Rick
    Sep 23, 2025
    5.0
    It was really good!
  • JR
    Joshua Rader
    Sep 18, 2025
    1.0
    Workers standing around with a line out the door, broken kiosks, burnt biscuts with uncooked eggs, i know mcdonalds is bad, but this is ridiculous

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 85 N Miller Drive, Sunbury, OH?

McDonald's is open daily from 5:00 AM to 10:00 PM for dine-in. The drive-thru and delivery services operate from 5:00 AM to midnight every day.

Can I order McDonald's for delivery or curbside pickup?

Yes, McDonald's offers delivery service and curbside pickup for your convenience.