McDonald's

3.1
918 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
607 S Wooster Ave, Strasburg, OH
44680, United States

Hours

Reviews

3.1
918 reviews
5 stars
235
4 stars
161
3 stars
192
2 stars
85
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.

Customer Service

While some staff members were noted as friendly, many reviews highlighted rude or unhelpful attitudes from employees, particularly at the drive-thru.

Food Quality

Numerous complaints were made about cold, overcooked, or incorrect food orders, with several customers expressing disappointment in the overall quality.

Cleanliness

The restaurant's cleanliness was a significant concern, with multiple reviews mentioning dirty bathrooms and dining areas.

Inconsistency

Customers experienced inconsistent service and food quality, with some visits resulting in satisfactory meals while others were disappointing.
  • JH
    Jay Henderson
    Nov 11, 2025
    5.0
    We stopped because they had a sign inviting veterans for a free meal. They served us a quarter pounder meal for free and with a smile. Thank you so much!
  • RB
    Robert Bond
    Oct 26, 2025
    1.0
    Waited in the drive through for 15 minutes after ordering. Eventually had to pull away and leave without getting our food (or paying) because they were so slow.
  • DS
    Donovan Schindler
    Oct 18, 2025
    1.0
    Service was incredibly slow, even with little to no people ordering, it took them 20 minutes to get me a cup of coffee, food partially made up for it, I would not recommend coming here if you are in a hurry or have low patience.
  • KC
    Kathleen Castillo
    Oct 11, 2025
    1.0
    The guy today at the window where you pay has a personality like a rock .. horrible customer service! Every time I go through the drive thru & he has been at that window it is the same thing. The girl at the food pickup window is always friendly.
  • JN
    Jonathan Nuzum
    Oct 8, 2025
    5.0
    So I was here the managers are top of the line when it comes to customer service they helped me they fixed the problem I encourage all if u go here be nice to Kim she really has customer service down pat and she will do her best to accommodate any issue Kim thank u

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 607 S Wooster Ave, Strasburg, OH?

McDonald's in Strasburg is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sunday.