Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.
Customer Service
While some staff members were noted as friendly, many reviews highlighted rude or unhelpful attitudes from employees, particularly at the drive-thru.
Food Quality
Numerous complaints were made about cold, overcooked, or incorrect food orders, with several customers expressing disappointment in the overall quality.
Cleanliness
The restaurant's cleanliness was a significant concern, with multiple reviews mentioning dirty bathrooms and dining areas.
Inconsistency
Customers experienced inconsistent service and food quality, with some visits resulting in satisfactory meals while others were disappointing.
JH
Jay Henderson
Nov 11, 2025
5.0
We stopped because they had a sign inviting veterans for a free meal. They served us a quarter pounder meal for free and with a smile. Thank you so much!
RB
Robert Bond
Oct 26, 2025
1.0
Waited in the drive through for 15 minutes after ordering. Eventually had to pull away and leave without getting our food (or paying) because they were so slow.
DS
Donovan Schindler
Oct 18, 2025
1.0
Service was incredibly slow, even with little to no people ordering, it took them 20 minutes to get me a cup of coffee, food partially made up for it, I would not recommend coming here if you are in a hurry or have low patience.
KC
Kathleen Castillo
Oct 11, 2025
1.0
The guy today at the window where you pay has a personality like a rock .. horrible customer service! Every time I go through the drive thru & he has been at that window it is the same thing. The girl at the food pickup window is always friendly.
JN
Jonathan Nuzum
Oct 8, 2025
5.0
So I was here the managers are top of the line when it comes to customer service they helped me they fixed the problem I encourage all if u go here be nice to Kim she really has customer service down pat and she will do her best to accommodate any issue Kim thank u
What are the regular dining hours at McDonald's located at 607 S Wooster Ave, Strasburg, OH?
McDonald's in Strasburg is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sunday.
Is there a drive-thru service available and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sundays.
Does McDonald's in Strasburg offer curbside pickup?
Yes, curbside pickup service is available at this McDonald's location.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order food online or via mobile app for this McDonald's?
Yes, you can order online through https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store for mobile ordering.
What nearby dining options are close to McDonald's at 607 S Wooster Ave?
Nearby dining options include The Broken Niblick bar and pub, Kraus Pizza Strasburg, The Manor Restaurant, and Malcuit's Tavern, offering a variety of food and beverage experiences.
Are there any nearby hotels where visitors can stay close to McDonald's?
Yes, visitors can stay at nearby hotels such as Ramada by Wyndham Strasburg Dover, Ramada Strasburg/Dover, and Twins Motel Strasburg, all within a short distance from McDonald's.
Is there a nearby park for outdoor activities close to this McDonald's?
Strasburg Park and Strasburg Franklin Park are nearby locations offering outdoor space for recreation and relaxation close to the McDonald's.
Does McDonald's in Strasburg provide free WiFi and other services?
Yes, this McDonald's location offers free WiFi along with services like drive-thru, gift cards, McDelivery, mobile offers, and mobile ordering.