Customer experiences with staff are mixed; while some praised friendly and efficient service, others reported rudeness and poor management.
Food Consistency
Food quality is generally appreciated, but there are frequent complaints about incorrect orders and inconsistent preparation, particularly with blizzards.
Wait Times
Customers noted long wait times in the drive-thru and for food orders, impacting overall satisfaction.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others described it as filthy.
BB
Brandon Badger
4 days ago
5.0
Actually a really well ran location. They make sure my hot food is always hot. And fresh.
I really appreciate that, I used to work in food and am picky.
They could use more staff sometimes tho.
ML
Mason Longwell
Oct 31, 2025
1.0
I love waiting 20 minutes in a drive thru that's impossible to get out of. I guess 2 cars is a lot of demanding attention to provide.
MS
Matt Spangler
Oct 20, 2025
1.0
The girl that waited on me told me that my coupon wouldn’t work for the royal ny cheesecake blizzard even though my coupon said any blizzard which yes it did work. Also I had a E Gift card and she one didn’t know how to put it in and was annoyed. When she brought me the blizzard she asked if I needed a lid I said no, and she slammed it down on counter. Not to mention all of the swearing I heard by the various crew members that were working tonight. Management really needs to get ahold of their employees. I won’t be returning to this location. I’ll just go to the one in Kent, they’re much more friendlier there.
TS
T S
Aug 5, 2025
5.0
Great service from the lovely lady working the register Sunday afternoon
MA
Matthew Angie
Aug 4, 2025
2.0
They Forgot a burger and would not give me a refund and only offered store credit. Come back three months later for my free burger and they refuse to give it to me because of how long it’s been. I was not told of any “time limit” on my credit at the time.
What is the current status of the Dairy Queen Grill & Chill at 3645 Fishcreek Rd, Stow, OH?
The Dairy Queen Grill & Chill at 3645 Fishcreek Rd, Stow, OH is temporarily closed. Please check back for updates.
What are the operating hours for this Dairy Queen location?
This Dairy Queen location is currently closed every day of the week and on all listed holidays.
Can I order from this Dairy Queen location online?
Yes, you can place an order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/44657/.
Does the Dairy Queen at 3645 Fishcreek Rd have drive-thru service?
Yes, this location offers drive-thru service among its amenities.
Is the Dairy Queen location family-friendly and accessible?
Yes, it is family-friendly with booster seats, high chairs, wheelchair accessibility, and free WiFi available.
What are some of the popular menu items at this Dairy Queen Grill & Chill?
Popular specialties include Blizzard® Treat, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and ice cream cakes from DQCakes.com.
What restaurants are nearby where I could dine while this Dairy Queen location is closed?
Nearby dining options include Bellacino's Pizza & Grinders, Casa Nueva Tacos and Tequila, Pizza Hut, McDonald's, and Wayback Burgers.
Are there nearby pet care services close to the Dairy Queen on Fishcreek Rd?
Yes, nearby pet care services include Primary Pet Care, Stow Kent Animal Hospital, and Stow-Kent Animal Hospital.
What automotive services can I find near this Dairy Queen location?
Nearby automotive services include Tire Choice Auto Service Centers, Just Tires, Goodyear Auto Service, Take 5 Car Wash, and Zoom Express Car Wash.
Are there any entertainment or community venues close to the Dairy Queen location?
Nearby venues include Acker-Moore Memorial Post, American Legion Post 175, VFW Post Number 4738, and Acker Moore Banquet Hall for events and community services.