Business Details
About
Fast Food RestaurantIce Cream Shop
This location is temporarily closed. Please check back for updates.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill - Temporarily Closed
3645 Fishcreek Rd, Stow, OH
44224-4301, United States
Hours
Reviews
4.3
535 reviews
5 stars
310
4 stars
131
3 stars
55
2 stars
13
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while some staff members are praised for their friendliness and efficiency, others are criticized for rudeness and lack of knowledge.
Food Consistency
There are frequent complaints about food quality and order accuracy, particularly with blizzards and other menu items being poorly prepared or not meeting expectations.
Management Issues
Several reviews highlight poor management practices, including inadequate staffing during busy times and lack of training for employees, leading to negative customer experiences.
Community Engagement
The business is noted for its involvement in the local community, with positive mentions of events and support for local initiatives.
Cleanliness
While some customers report clean facilities, others describe unsanitary conditions, indicating inconsistency in cleanliness standards.
- MLMason LongwellOct 31, 20251.0I love waiting 20 minutes in a drive thru that's impossible to get out of. I guess 2 cars is a lot of demanding attention to provide.
- MSMatt SpanglerOct 20, 20251.0The girl that waited on me told me that my coupon wouldn’t work for the royal ny cheesecake blizzard even though my coupon said any blizzard which yes it did work. Also I had a E Gift card and she one didn’t know how to put it in and was annoyed. When she brought me the blizzard she asked if I needed a lid I said no, and she slammed it down on counter. Not to mention all of the swearing I heard by the various crew members that were working tonight. Management really needs to get ahold of their employees. I won’t be returning to this location. I’ll just go to the one in Kent, they’re much more friendlier there.
- TST SAug 5, 20255.0Great service from the lovely lady working the register Sunday afternoon
- MAMatthew AngieAug 4, 20252.0They Forgot a burger and would not give me a refund and only offered store credit. Come back three months later for my free burger and they refuse to give it to me because of how long it’s been. I was not told of any “time limit” on my credit at the time.
- MBMichelle BrownJul 31, 20255.0Dani, the manager at this Dairy Queen went above and beyond to accommodate my order from out of state! She is truly a kind person who had so much patience when I put my order in! When I grew up in Stow and when I come home to visit, this DQ is always on our list of places to go because it brings back fond memories of growing up in Stow! I highly recommend to any family to come to this location!!!
Frequently Asked Questions About Dairy Queen Grill & Chill - Temporarily Closed
What is the current status of the Dairy Queen Grill & Chill at 3645 Fishcreek Rd, Stow, OH?
The Dairy Queen Grill & Chill at 3645 Fishcreek Rd, Stow, OH is temporarily closed. Please check back for updates.
What are the operating hours for this Dairy Queen location?
This Dairy Queen location is currently closed every day of the week and on all listed holidays.
Can I order from this Dairy Queen location online?
Yes, you can place an order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/44657/.
Does the Dairy Queen at 3645 Fishcreek Rd have drive-thru service?
Yes, this location offers drive-thru service among its amenities.
Is the Dairy Queen location family-friendly and accessible?
Yes, it is family-friendly with booster seats, high chairs, wheelchair accessibility, and free WiFi available.
What are some of the popular menu items at this Dairy Queen Grill & Chill?
Popular specialties include Blizzard® Treat, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and ice cream cakes from DQCakes.com.
What restaurants are nearby where I could dine while this Dairy Queen location is closed?
Nearby dining options include Bellacino's Pizza & Grinders, Casa Nueva Tacos and Tequila, Pizza Hut, McDonald's, and Wayback Burgers.
Are there nearby pet care services close to the Dairy Queen on Fishcreek Rd?
Yes, nearby pet care services include Primary Pet Care, Stow Kent Animal Hospital, and Stow-Kent Animal Hospital.
What automotive services can I find near this Dairy Queen location?
Nearby automotive services include Tire Choice Auto Service Centers, Just Tires, Goodyear Auto Service, Take 5 Car Wash, and Zoom Express Car Wash.
Are there any entertainment or community venues close to the Dairy Queen location?
Nearby venues include Acker-Moore Memorial Post, American Legion Post 175, VFW Post Number 4738, and Acker Moore Banquet Hall for events and community services.