McDonald's

3.4
1316 reviews
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Business Details

2106 Sunset Boulevard, Steubenville, OH
43952, United States
(740) 264-2477
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2106 Sunset Boulevard, Steubenville, OH
43952, United States

Hours

Reviews

3.4
1,316 reviews
5 stars
416
4 stars
282
3 stars
258
2 stars
122
1 star
238

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.

Service Quality

While some reviews praised friendly staff, numerous complaints highlighted poor service, including long wait times and inattentive employees.

Food Quality

Several customers experienced cold or poorly prepared food, with some reporting health concerns related to food safety.

Cleanliness

The restaurant received negative feedback regarding cleanliness, with reports of dirty conditions and unsanitary practices.

Operational Issues

Customers noted problems with the drive-thru efficiency and availability of menu items, including broken machines and inconsistent hours.
  • CE
    Christine Ensell
    Nov 13, 2025
    1.0
    Fries were cold and old plus no taste and no salt at all. ,🤢 in the trash they went!
  • CC
    Chloe
    Nov 10, 2025
    1.0
    Every time I go to the Steubenville McDonald’s, they always mess up my food, no matter what they always find a way to mess it up. I told them no onions on my sandwiches because I’m allergic to them and I should not have to tell them that and yet they still put onions on my food! Give me unsweetened tea When I asked for sweet tea. Half of the time they only give me cold fries that are disgusting and when they put everything in a bag, they basically throw it in. And when I call them to tell them about it, they are so rude and they hang up on you!
  • NB
    Nate B.
    Nov 6, 2025
    1.0
    We went in and ordered our food at the kiosks, then because the smell was so bad from the floors, we walked outside. The employees then locked the doors and said we didn't actually order food. Overall the employees looked high and were sassy, bad look for McDonald's all over the world.
  • PW
    playlist wells
    Nov 3, 2025
    1.0
    The service of the wintersville drive-thru the employees are great but the drive-thru has gone downhill super slow
  • MM
    Matthew McCormick
    Oct 22, 2025
    1.0
    The amount of times they have messed up my order is crazy to me. McDonald's food is McDonald's food, so you can't really complain, and the people there are very kind, however the amount of times they've messed up my order has me considering just spending a bit more and getting Wendy's instead. Otherwise, just make sure you have everything you ordered before you leave.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2106 Sunset Boulevard, Steubenville?

McDonald's at 2106 Sunset Boulevard, Steubenville operates 24 hours a day, 7 days a week, with services available from 00:00 to 23:59 daily.

Does this McDonald's location offer drive-thru service, and if so, what are the hours?

Yes, McDonald's at this location offers 24/7 drive-thru service, open from 00:00 to 23:59 every day.