truenorth

Reviews

• KH

  Kevin H

  Oct 31, 2025
  5.0
  Clean with a friendly staff
• CF

  Cass Fisher

  May 27, 2025
  1.0
  I have purchased Ohio lottery tickets at many gas stations and retailers using a debit card. Still, this location only takes cash (no signs state that the lottery is cash only). After the employee printed off the tickets, she told me the lottery tickets were cash only. She then told me that there was an ATM in the store. I didn’t want to use that ATM because I wasn’t familiar with the fees involved. These ATMs can charge a small fee, which I wouldn’t pay. I then said I would go to my bank and get the $40 I needed. A male, whom I assumed was the manager, came to my car and demanded that I use the ATM in the store to pay for the lottery tickets (which were still in their possession). I did not leave the store with the tickets. I tried to explain to him that I’ve never had this problem with other retailers, and I would rather go to my bank and get the money, return, and pick up the tickets. He also told me never to come back to his store. I have been there maybe a few times, but I'm not a regular customer, and I have never had any negative encounter with anybody. The man/manager at my car gave me several legitimate reasons why they don’t take cards, including fees for using the card, and the employee will have to pay $40 out of her pocket. I told him that I would return with the $40. The manager's tone and demeanor were over the top. Even when I returned with the $40, he said sarcastically, “Well, you did return.” In one last effort, I tried to explain that I wasn’t aware that this location only took cash for the lottery. I could see from his negative tone that I wasn’t making him understand my view. So I told him that I wasn’t coming back to this store. In his words, not mine. Good, I don’t want you to come back to my store. While driving to the ATM at my bank, I wondered who owned the ATM at this store and how much in fees they charged customers to use it?’ There are hundreds of gas stations in our area. I won’t need to use this one. Does anybody else have issues using a debit card for the lottery at this location and being forced to use their ATM?
• AH

  Angel Hess

  Jul 15, 2024
  4.0
  I really like it it's a nice clean friendly laid-back convenience store put gas pumps and a car wash
• FR

  fred rice

  Jul 24, 2021
  5.0
  Cleanest place and nicest people

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