Business Details
About
Convenience StoreATMBeer StoreCoffee ShopGas StationPropane Supplier
truenorth convenience stores pride themselves on being a premier Shell distributor through being fast, friendly, and clean. truenorth has an ever-growing footprint with stores spanning across the Midwest.
Location
Hours
Reviews
3.6
13 reviews
5 stars
7
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1 star
4
- CCConnerOct 4, 20255.0Always love seeing Robert he is super friendly and kind and accommodating thank you
- PMPamala MurphyMay 1, 20251.0Terrible experience. I have no words. I have been going to this location for over 30 years. I have spent at least $50 daily at this location. I had an awful experience this week. I sent my 55yo son to buy something. He decided to get a small can of a specialty beer. The cashier decided to card him even though he looks like a 55 yo man and both cashiers present knew him. He didn’t have his ID. The cashiers know me also. I presented my ID. She refused to sell me the beer even though she knows me and I am 74. She wrongly interpreted the third party sale of alcohol. The law is to prevent the sale of alcohol to minors. Both cashiers know that both my son and I were both over 40. I don’t know why she initially carded him since she knows him. She then said she couldn’t sell me the cigars either. I asked her why. She called someone who I thought was the manager. I told her to tell that person that I have been a customer for 30 years. She called the police and 5 Solon cops responded. I told them this story. By then I decided to just buy the nonalcoholic items. She rang the them up. I told her I needed to use my loyalty card. She then said I’m not going to sell you anything in the store. I was flabbergasted at how this young lady decided first to call the cops then to refuse to sell me anything. She was angry and retaliated in the way I just mentioned. I have never had the cops called on me for anything. I have never been accused of trying to buy beer for a minor. Such an accusation could cause me to lose my medical license. Yes I felt humiliated and embarrassed. As a loyal customer for over 30 years, I didn’t expect this treatment from a cashier. I have never had an issue with anyone else in the store. I don’t know what her real issue was. It seems to be from something prior that she was upset with. It has left a bitter taste in my mouth. I don’t even want to go back into that store ever again. But you can not weaponize a law because you are angry. I plan on making a complaint with the Bureau of alcohol control if I don’t hear back from customer service. I will miss the other personnel that I have come to know.
- WBWill BachrachAug 31, 20234.0Clean and nice inside. There is a large beer cave. However, they don't have milk available for the coffee.
- FAFast Pace CEO AHJul 31, 20215.0Clean and very well maintained gas station! Picturesque surroundings and community in Solon, OH.
Frequently Asked Questions About truenorth
What type of business is truenorth and what brands do they carry?
truenorth is a convenience store and gas station primarily distributing Shell fuel products, known for being fast, friendly, and clean.
Where is truenorth located?
truenorth is located at 6170 Som Center Rd, Solon, OH 44139, US.
What are the operating hours of truenorth?
truenorth is open 24 hours a day, every day of the week, from Monday through Sunday.
What payment options are accepted at truenorth?
truenorth accepts American Express, cash, Mastercard, and Visa as payment options.
What additional services can customers find at truenorth?
Customers can access services such as air for tires, lottery ticket sales, and an ATM at truenorth.
What types of products and specialties does truenorth offer?
truenorth offers fuel, ATM access, beer, coffee, and food among its specialties, operating as both a convenience store and gas station.
How can customers learn more or stay connected with truenorth?
Customers can visit truenorth's website at https://www.truenorthstores.com or follow their social media handles like @truenorthstores on Instagram and Twitter, as well as their Facebook page 'truenorthStoresSolon'.
Are there any nearby ATMs customers can use besides the one at truenorth?
Yes, nearby there are LibertyX Bitcoin ATMs that customers can use for financial services and currency exchange.
What nearby dining options are available around truenorth for customers looking to eat before or after their visit?
Customers can visit nearby restaurants like Chick-fil-A Solon or Tony Roma's for fast food and dining options.
What health services are accessible near truenorth for customers needing medical or dental care?
Several dental offices and health services, including Dr. Jonathan Klineman, Pavlick and Reppas Oral and Maxillofacial Surgery, and The Womb Wellness Center, are located nearby for customer convenience.