McDonald's

3.4
1538 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3900 Hauck Road, Sharonville, OH
45241, United States

Hours

Reviews

3.4
1,538 reviews
5 stars
523
4 stars
328
3 stars
281
2 stars
121
1 star
285

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being given.

Customer Service

Feedback highlighted a mix of friendly and rude staff, with several customers experiencing unprofessional behavior from management.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, with some noting improvements during different shifts.

Food Quality

While some customers praised the freshness of the food, others complained about cold or poorly prepared items.

Service Speed

The drive-thru service was noted as fast by some, but others experienced long wait times, especially for inside dining.
  • MM
    Miss. Mary Mackk
    Nov 8, 2025
    4.0
    The 5 Dollar Meal Deals are a life saver for these Linty Pockets 😄 🤣 😂 😆 The long drive thru lines and wait time for the aforementioned meal deal, welp.... Besides making You hot cheeked and beet red in the face and chest areas, it does build up that lovely thing we call anticipation 😀
  • TD
    The Dude
    Oct 25, 2025
    1.0
    I ordered a McGriddle and two hash browns and got a sausage McMuffin and nothing else. When I tried to get it corrected, the guy working the drive thru who gave me the wrong order initially tried to give me a wrong order AGAIN the second time and I had to go out of my way to not accidentally take somebody else’s food, and then when I finally got back to work and opened my food for a second time the McGriddle didn’t have a sausage patty lmao
  • AG
    Anthony Glover
    Oct 24, 2025
    1.0
    Manager is rude and unprofessional. 4:30 pm the lady at the drive through spit in someone's food is what she claimed. They never gave me my food oct-24-2025 on Hauck Road Cincy. Calling lawyers as well for the rude embarrassing treatment and she acting like she was the victim
  • J9
    J Stanberry (96proof)
    Oct 21, 2025
    5.0
    service is usually fast. the food is what it is, it's hot and seems fresh. I usually am swinging by to get an iced tea. Some of the staff are just unwelcoming. If you are fortunate enough to get an older person take your order or serve your food, service will be great. If you get a young person or someone who acts like they don't know english,? You will question why you bothered to stop here. How hard is it to be friendly? it's part of the job. Me personally I'm not trying to stop somewhere, especially in the morning to spend money on food and a beverage to get someone's crappy attitude or have them act like I'm inconvenienceing them by placing an order and picking up my food. It's always the same employee's.
  • RR
    Robby
    Oct 2, 2025
    1.0
    I don't know what I have to do to get a pumpkin spice latte made correctly here but Jesus it seems like it's going to take a miracle yesterday I came here and was given a black coffee so I had to turn around and come back I asked for them to remake it just to be handed a black coffee again and then the third time they finally got it right not to mention I come in today I asked for a pumpkin spice latte again and I just get a normal steamed latte so then I turn around and I have to go back AGAIN just to get a cup of steamed milk and pumpkin spice flavoring you can literally tell there is zero coffee in this so i didnt get what i paid for yet again and I ordered a 10-piece nugget with a large fry why the hell did I get a Big Mac instead of my 10-piece nugget I mean I don't know what the hell is going on at this location but it's ridiculous at this point.

Frequently Asked Questions About McDonald's

What are the standard opening hours for McDonald's at 3900 Hauck Road, Sharonville?

McDonald's at 3900 Hauck Road, Sharonville is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 4:00 AM to midnight Monday through Friday, from 5:00 AM to midnight on Saturday, and from 6:00 AM to midnight on Sunday.