Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,386 reviews
5 stars
407
4 stars
269
3 stars
261
2 stars
145
1 star
304
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms.
Staff Behavior
There were multiple mentions of unprofessional behavior from staff, including rudeness and lack of attentiveness.
Positive Experiences
Despite the negative feedback, some customers praised the service and food quality, highlighting specific staff members for their friendliness and efficiency.
- MSMike SesterNov 11, 20252.0Food was nice and hot but the service absolutely sucked and slow as can be through the drive thru.
- AWAvriel WarmanNov 10, 20251.0Terrible food, didn’t give all of my food or a refund to try and compensate for the mistakes. Will not pick up the phone when you have a problem that’s needs dealt with.
- CWCaleb WhitwOct 30, 20251.0Employee refused to call out my order # again instead they let my food sit for 30mins.. wen all she had to do is call out the number again…wasted my time missed my ride service 0/10
- VVVenomOct 29, 20251.0Y’all don’t know how to treat your employees and are very rude and try to nitpick at they employees they need to worry about making customers happy and not up they employees behind when they are working
- TSTerrance SmithOct 14, 20251.0I just experienced a bad situation with a racist gm women and her child who is a manger who do not like black people at McDonalds I stood in the lobby for over 5 mins waiting to be greeted and for my order to be taken not one time did they acknowledge me they all looked at me and kept moving and walked back in forth but the funny things is they wasn’t busy and I’m the only one in line in the lobby I waited patiently to be greeted and for my order to be took nobody came to the counter as I’m looking at them and they looking at me so instead of cutting up I walked out thats growth I will never spend my money in a place that has racist ways towards my skin tone on top of looking at me racial profiling me as if my money ain’t good enough or because I’m black I will now start recording situations like this and leaving reviews on places and people who have that energy I don’t care how you feel about me it’s your job to show respect and do what the job calls for the gm name is Joanie and her works didn’t even come to greet me or take my order
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 1695 E Kemper Rd, Sharonville?
McDonald's is open for dining from 5:00 AM to 10:00 PM Monday through Friday, from 6:00 AM to 10:00 PM on Saturday, and from 7:00 AM to 10:00 PM on Sunday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM to midnight Monday through Friday, and from 6:00 AM or 7:00 AM until midnight on weekends.
During what hours is delivery available at McDonald's, Sharonville?
Delivery is available from 5:00 AM to 11:30 PM Monday through Friday, from 6:00 AM to 11:30 PM on Saturday, and 7:00 AM to 11:30 PM on Sunday.
What types of payment are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does McDonald's at 1695 E Kemper Rd offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I order from McDonald's online or through an app?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both the Apple App Store and Google Play Store.
Are contactless or no-contact delivery options available?
Yes, McDonald's offers no-contact delivery as part of their pickup and delivery services.
What nearby fast food or dining options can customers explore around McDonald's at 1695 E Kemper Rd?
Nearby dining options include Rfc Fish & Chicken, Penn Station East Coast Subs, Taco Bell, Pizza Hut Express, and Pasteleria y Panaderia La Antigua, giving customers a variety of cuisines to enjoy before or after visiting McDonald's.
Are there mobile phone and electronics stores near this McDonald's location?
Yes, Cellutionz, Cricket Wireless, Total Wireless Store, Boost Mobile 1623 E Kemper, and Christopher's Computers are nearby for mobile phone purchases, repairs, and electronics needs.
How can nearby services like gas stations or rental agencies benefit McDonald's customers?
Nearby Sunoco Gas Station offers convenient fuel and groceries, while Hertz Rent A Car provides travel rental services, making it easy for customers to fuel up or rent a vehicle before or after their meal at McDonald's.