Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items and inconsistent preparation.
Staff Attitude
Feedback indicated mixed experiences with staff, ranging from friendly service to rude interactions.
Cleanliness
While some noted cleanliness, others reported unsanitary conditions, particularly in restrooms.
JG
Jessica Gardner
Nov 13, 2025
3.0
They usually always get my orders wrong and the copy absolutely tastes awful I don't know what they have done to their coffee but I can go to any other McDonald's and it tastes good go to West Union McDonald's and it's nasty. We've gotten chicken nuggets from there that was stale and old French fries that were cold and soggy not a good experience giving them the stars is probably giving them a positive credit
DW
Dirk Wickline
Nov 8, 2025
1.0
Every time I eat here the food is horrible they like to use smaller portions than what is advertised for instance the quarter pounder hamburger they often substitute the kids meal Burger size meat is often burned and cold that goes for chicken and hamburger patties buns are normally stale fries I've never had warm fries here always cold condiments are always out inside water is always way too high on the pop mixture so everything ends up tasting flat
AH
Adam Harris
Nov 5, 2025
4.0
Food is hit and miss. Service is okay and seating is good and always clean.
B1
Boone 1754 (1754)
Oct 30, 2025
2.0
Food has become too expensive, less of it, and majority of the time, we have to wait.
JP
Josie P
Oct 25, 2025
3.0
The employees here are amazing the sweetest ever but my problem is I keep hoping it gets better because I'm always coming back because they forgot food,Fry's aren't filled up all the way ,or not getting any sauce you ask for . Sadly this keeps happening pretty often for me and I never wanna come off rude but I really don't wanna have to drive back so much when I wanna just go home and eat