Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items.
Service Quality
Feedback indicates a mix of friendly and rude staff, with some customers experiencing long wait times.
Food Quality
Customers noted inconsistent food quality, with some receiving cold or improperly prepared items.
Cleanliness
While some reviews praised cleanliness, others pointed out dirty areas and unsanitary conditions.
Mobile Ordering Issues
Several customers experienced problems with the mobile ordering system, including missing orders and delays.
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Josh Andrews
Nov 5, 2025
1.0
Ordered food from the app because it’s faster lol. Went through the drive through because it’s faster lol. Then asked to pull into a parking spot to wait on the order. Waited over ten minutes! The food was cold!!!! This is supposed to be fast food. If I wanted to sit and wait for food I would went to a regular restaurant.
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David Sell
Nov 1, 2025
1.0
Absolutely horrible fries,room temp at best. No sauce for nuggets,no napkins. . Surely you can do better. Im just about done,with st marys mcdonalds. Other mcdonalds a lot better experience. Especially minster they are Absolutely the best. Always hot an fresh ( everything)
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Roger Banks
Oct 21, 2025
1.0
Wonder what they would do if they had a real job
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Chad Coble
Oct 6, 2025
1.0
Place is a joke... food unfit for human consumption
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Cassie Hicks
Sep 9, 2025
5.0
We went inside and the whole experience was pretty good for a McDonalds! The restaurant was clean and we got our food in a timely manner. Everything in our order was correct and the food was hot.