McDonald's

3.7
1460 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
431 E Main, Russells Point, OH
43348, United States

Hours

Reviews

3.7
1,460 reviews
5 stars
611
4 stars
317
3 stars
260
2 stars
93
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers express frustration over incorrect orders, with frequent complaints about missing items and wrong modifications.

Cleanliness

While some reviews highlight a clean restaurant, others mention dirty conditions and poorly maintained facilities.

Speed of Service

The speed of service is inconsistent; some customers report quick service while others experience long waits and inefficient drive-thru operations.

Food Quality

Food quality is hit or miss, with some customers enjoying fresh and hot meals, while others receive cold or poorly prepared items.
  • DB
    dick bigger
    Nov 13, 2025
    5.0
    good. the food was fresh and made to order. no complaints
  • PQ
    Pam Quellhorst
    Nov 11, 2025
    5.0
    You can sit by the water and eat
  • RJ
    Roger Jones
    Oct 21, 2025
    5.0
    Great staff and clean restaurant
  • AJ
    Ash james
    Oct 3, 2025
    4.0
    Dirty and made the only things we got 2 icecream cones like a lil kids cone smh
  • RS
    Ryan Shough
    Sep 23, 2025
    3.0
    So gloomy and ridiculous that you can not make more than one order at a time. We had 3 families in our vehicle and we t through the drive thru. They told us we'd have to drive back through for each order. We parked and used the app and made them bring it to us outside. Then they just left one of our orders on the counter and we had to go in anyways. So we sat and got drink refills. Food was OK. Fries were soggy. I do like that they have IBC root beer now. Although I also liked barqs.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 431 E Main, Russells Point?

McDonald's at 431 E Main is open daily from 5:00 AM to 10:00 PM for regular dining.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).