Pizza Hut

3.6
326 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5892 Broadview Rd in Parma, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
5892 Broadview Rd, Parma, OH
44134, United States

Hours

Reviews

3.6
326 reviews
5 stars
156
4 stars
48
3 stars
22
2 stars
21
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving poorly cooked or incorrect pizzas, with complaints about soggy crusts and missing toppings.

Customer Service

Numerous reviews highlighted issues with customer service, including long wait times, unhelpful call center experiences, and rude staff.

Delivery Issues

Several customers experienced significant delays in delivery, with some orders arriving cold or not at all.

Inconsistent Experience

While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in quality.

Store Environment

Feedback included concerns about the cleanliness and atmosphere of the store, with reports of unpleasant odors and unprofessional behavior from staff.
  • DD
    David D (Dadlife23)
    Nov 14, 2025
    1.0
    I messed up the order and tried to tip more for the driver. And I called them and she said she can't do anything about it and I asked her if there was anything, I can do and she said I should have did it the first time and hung up on me. It's crazy.. for one l paid 8.19$ tip on a $23.96 order and pizza hut took $5.00 and only $3.19 went to the driver. This was the first and last time I ever order pizza hut.So whoever was the girl working November 14th.at 7:18 pm you are very disrespectful lazy piece of work. You should not be working there if you could not add on 4$ to the bill... also, my Pizza, what's barely cooked All the way through it's crazy. I've never had a big brand pizza company before so bad at everything.............
  • SS
    Sarah Sheehan
    Oct 15, 2025
    1.0
    No words needed, just a picture
  • MD
    Marge Dixon
    Sep 11, 2025
    1.0
    I ordered a pizza with mushroom and sausage. It was the worst pizza I have ever received. I've been calling trying to talk to someone at the store and they keep giving me the call center. It was delivered good by a company however pizza was just awful. I wish they would make this right somehow.
  • AA
    Andrew
    Aug 29, 2025
    3.0
    It’s Pizza Hut, so of course this gets 3 star. The pizza is mediocre at best, and that’s only if it even arrives on time. Their side choices are questionable — who eats fries with pizza? If you want my suggestion, stick with Domino’s — the overall quality is much better. I’ll admit Pizza Hut feels like the “standard” average pizza, so if I ever wanted something plain and basic this would be the place… but why settle for average when the competition serves much better?
  • KJ
    kenny beck jr
    Aug 24, 2025
    1.0
    I have been a loyal customer of pizza hut since I was a child, more than 30 years. After numerous issues with some of my latest orders, and the fact that they have change to call centers, if there is an issue, you cannot reach the store. I will never order from them again. I got 4 pizzas all with the crust still basically dough. I have them in the oven now because apparently I'd be better off just making my own. I spent 30 minutes being transfered through person after person at the call center asking if they can take my order. None of them can do a thing for you and the store is offline for calls, so you're just SOL apparently if there is an issue. Also when you call corporate, its a voice mail that says to message them. Never again. Worst service and quality ive ever had from pizza hut.

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 5892 Broadview Rd, Parma, OH?

Pizza Hut at 5892 Broadview Rd is open from 10:30 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.

Does this Pizza Hut offer delivery and pickup services?

Yes, this location offers in-store pickup, delivery, and no-contact delivery services.