Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,581 reviews
5 stars
574
4 stars
336
3 stars
279
2 stars
124
1 star
268
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with order accuracy, long wait times, and unprofessional behavior from staff.
Food Quality
There were numerous complaints about food being cold, improperly prepared, or unsanitary, with some customers experiencing food poisoning.
Staff Attitude
While some customers praised friendly staff, many others noted rudeness and a lack of professionalism among employees.
Cleanliness
The cleanliness of the location was inconsistent, with some reviews highlighting dirty dining areas and unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned missing items or incorrect orders, leading to customer frustration.
- KKkelly1 day ago1.0Several people "working" but line takes forever, manager was outside smoking and food is cold and burnt.
- C2Ctwn 2163 days ago3.0Place is dirty
- BABlumoon AnxietyOct 18, 20255.0I love this Mickey D's 😀 💜
- VSValarie SOct 13, 20254.0I asked for 4 double hamburgers and got regular burgers. Other than that everything was fine.
- JJJamesOct 10, 20255.0Excellent service and very friendly staff. Cleaner than mostnothwr locations in the area.
Frequently Asked Questions About McDonald's
What are the regular restaurant hours for McDonald's at 5301 Pearl Rd, Parma, OH?
McDonald's at 5301 Pearl Rd, Parma, OH is open from 6:00 AM to 11:00 PM every day of the week.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 6:00 AM until midnight.
What are the delivery hours for McDonald's at this location?
Delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Fridays and Saturdays.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or via mobile apps?
You can order through the McDonald's online ordering link or use the McDonald's App available on Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's features a drive-thru service.
What nearby restaurants can I visit around McDonald's at 5301 Pearl Rd?
Nearby dining options include Jet's Pizza, Geppetto's Pizza & Ribs, Seoul Garden Restaurant, and KFC.
Are there any nearby automotive services close to McDonald's?
Yes, there are several automotive services nearby including Terry's North Coast Auto, John King Automotive, Engine Pros, Transmission Engine Pros, and Auto 4 Wholesale car dealer.
What are some nearby places for entertainment or shopping near this McDonald's location?
Nearby entertainment and shopping options include Timeless Guitars, Lightyear Music for karaoke and audio equipment, and Paradise Flowers for gifts and flowers.