Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,587 reviews
5 stars
575
4 stars
336
3 stars
279
2 stars
124
1 star
273
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Quality
Feedback indicates inconsistent service quality, with some staff being friendly while others were described as rude or unprofessional.
Food Quality
Several reviews mentioned cold, burnt, or improperly cooked food, leading to dissatisfaction with the overall dining experience.
Cleanliness
Customers noted that the restaurant was often dirty, with unkempt dining areas and unsanitary conditions.
Wait Times
Long wait times were frequently mentioned, particularly in the drive-thru, contributing to a frustrating experience for many patrons.
- SESamuel Eiben6 days ago1.0Employee was very rude. Patiently waited 10-15 minutes for food as we saw the food right next to our bag the entire time.
- RHRaymon HabatJan 4, 20261.0If there was a competition for handing out wrong items or flat out forgetting them, this location would be number one.
- ATAmarilys TorresJan 4, 20261.0Lazy people dry burger, forgot nugget, drink taste like nothing. Just bubbles. I didn’t order sparkling water. Genuinely was hungry wish I could say curse words
- CJChrissy JukerDec 24, 20251.0My order was wrong. I wanted a steak egg and cheese mc muffin they gave me a bacon egg and cheese bagel...the hash brown was cold and my frappe was like a milk shake. Terrible service.
- GMG MPDec 21, 20251.0I could understand if I wasn’t buying anything, but I bought almost $20 worth of stuff and asked for a cup of water with no ice for my dog and in the past I have never been charged for it. Today I had to pay $.35 does McDonald’s really need this $.35 or Is this just a deterrent from asking for a cup of water? This stuff is way overpriced as it is they’re not losing any money. Stop nickeling and dimming the customers.
Frequently Asked Questions About McDonald's
What are the regular restaurant hours for McDonald's at 5301 Pearl Rd, Parma, OH?
McDonald's at 5301 Pearl Rd, Parma, OH is open from 6:00 AM to 11:00 PM every day of the week.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 6:00 AM until midnight.
What are the delivery hours for McDonald's at this location?
Delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Fridays and Saturdays.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or via mobile apps?
You can order through the McDonald's online ordering link or use the McDonald's App available on Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's features a drive-thru service.
What nearby restaurants can I visit around McDonald's at 5301 Pearl Rd?
Nearby dining options include Jet's Pizza, Geppetto's Pizza & Ribs, Seoul Garden Restaurant, and KFC.
Are there any nearby automotive services close to McDonald's?
Yes, there are several automotive services nearby including Terry's North Coast Auto, John King Automotive, Engine Pros, Transmission Engine Pros, and Auto 4 Wholesale car dealer.
What are some nearby places for entertainment or shopping near this McDonald's location?
Nearby entertainment and shopping options include Timeless Guitars, Lightyear Music for karaoke and audio equipment, and Paradise Flowers for gifts and flowers.