McDonald's

3.3
1099 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1300 W Pleasant Valley, Parma, OH
44134, United States

Hours

Reviews

3.3
1,099 reviews
5 stars
337
4 stars
207
3 stars
201
2 stars
109
1 star
245

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Speed

Customers frequently mentioned long wait times in both drive-thru and counter service.

Food Quality

Several reviews highlighted problems with food quality, including cold and undercooked items.

Staff Attitude

While some staff were praised for their friendliness, others were criticized for rudeness and poor customer service.

Cleanliness

Multiple reviews noted unsanitary conditions and a need for better cleanliness in the restaurant.
  • BP
    Brittany Padgett
    3 days ago
    1.0
    Food is always cold never fresh
  • PR
    Plague Rabbit
    Jan 4, 2026
    1.0
    don't ask for breakfast salsa with your burritos in the morning they will charge you and just throw ranch in the box, i rather drive an extra 15 minutes to the other one on snow road now
  • RK
    Robert Kalman
    Dec 20, 2025
    2.0
    1)Picked up breakfast got home and items were missing. 2) Try to call phone number provided on receipt and got a fax machine. (Terrible for customer service / communication) 3) finally find a number to call and the young lady informs me that I just drove away??? Total BS!! She handed me the bag said have a good day and closed the window. UNBELIEVABLE first you make the mistake then blame the customer and customer has to drive 10 min back to get the correct order. Terrible!
  • BM
    Brian Mulhall
    Dec 11, 2025
    1.0
    This location has drink fountains that are permanently closed to patrons. They are eager to shrinkflate the worst of all McDonalds in area.
  • LN
    Lynn Nicole
    Dec 5, 2025
    5.0
    Got the Grinch box because I had a bad day and I wanted the socks. I did not try the salt but hey it was a fun little thing.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1300 W Pleasant Valley, Parma, OH?

McDonald's at 1300 W Pleasant Valley is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-through service available at this McDonald's location?

The drive-through at McDonald's is open daily from 5:00 AM to 11:00 PM, matching the regular store hours.