Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
732 reviews
5 stars
222
4 stars
127
3 stars
124
2 stars
66
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and inattentive staff, with many experiences highlighting poor customer service and lack of basic courtesy.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and repeated mistakes, leading to customer frustration.
Food Quality
Customers frequently complained about cold, overcooked, or poorly prepared food, with some mentioning hair found in their meals.
Wait Times
Many reviews noted excessively long wait times both in the drive-thru and inside the restaurant, often with little to no explanation from staff.
Management Issues
Several customers expressed dissatisfaction with management, citing poor oversight and a lack of accountability for staff performance.
- ENElizabeth NovotnyNov 12, 20254.0Food excellent!!! No napkin???
- KSKristian SteinNov 11, 20253.0Just a mcdonalds
- JBJim BerryAug 10, 20252.0Teach your employees how to smile and talk to customers when dealing with the public! It's not hard...
- DTDeeDee TherensJul 26, 20254.0Lady that took my money was nice. The one giving my food was speechless and no eye contact. Rude when i asked for 2 ketchups
- DJDebbie JohnsonJul 22, 20255.0The drive through atmosphere was great! Easy order, no wait in line, fish sandwiches and fries were nice and hot! This location seems to get consistent with hot fries, yay!
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Parma, OH is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:00 AM to 10:45 PM at this McDonald's location.
Does this McDonald's offer a drive-thru?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM at this location.
What delivery and pickup services does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the accepted payment options at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from this McDonald's online?
You can place orders via the McDonald's app (available on iOS and Android) or through their online ordering link: https://mcdonalds.smart.link/mjuu1ggdi.
What types of services and amenities does this McDonald's provide?
This McDonald's offers DriveThru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby convenience store can I visit when going to McDonald's?
You can also visit Circle K, a nearby convenience store and gas station, perfect for grabbing coffee or gas when visiting McDonald's.
Are there other dining options close to this McDonald's?
Nearby dining options include Kosta & Vic's Family Restaurant for breakfast and brunch, Donatos Pizza, Taco Bell for Mexican food, and Tony Maloney's for Italian-style pizza and pub fare.
What nearby places can I visit after dining at McDonald's?
After your meal, you could visit Timber Ridge Plaza for shopping and concerts, or stop by the LibertyX Bitcoin ATM if you need quick access to digital currency.