Ichiban Japanese Steakhouse & Sushi

4.6
217 reviews

About

Japanese Restaurant
Ichiban Japanese Steakhouse & Sushi provides delicious Hibachi cooking, a full sushi menu, dine-in or take-out, catering services, and vegetarian options in Parma Heights, OH.

Location

Ichiban Japanese Steakhouse & Sushi
6405 Pearl Road, Parma Heights, OH
44130, United States

Hours

Reviews

4.6
217 reviews
5 stars
181
4 stars
11
3 stars
9
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Food Quality

Overall, customers praised the food for being delicious, fresh, and well-prepared, particularly the hibachi and sushi.

Service

Service received mixed reviews; while many found the staff friendly and attentive, others reported issues with slow service and poor management.

Atmosphere

The restaurant's atmosphere was generally described as fun and welcoming, with entertaining chefs and a pleasant decor.

Takeout Issues

Several customers expressed disappointment with the quality of food when ordered for takeout, noting it did not match the dining experience.

Management Concerns

Some reviews highlighted negative experiences with management, including poor customer service and handling of complaints.
  • BL
    Bug Logan
    2 days ago
    5.0
    This place was great! The decor is very cute. The food was excellent and fresh. The service was 10/10. Little Mia was adorable.
  • KM
    kristina mondello
    3 days ago
    5.0
    This is the best hibachi we've had in a long time. Not salty, or overly sauced. Daren put on a show. The service was exceptional. You could tell this is a family run restaurant and everyone was helping one another. Great portions.
  • JS
    Jessie S
    Jan 5, 2026
    4.0
    We came here on a whim, we just really wanted sushi! The sushi was fantastic! The hibachi tables were a little dirty so we didnt do hibachi, we just sat at a normal table. My fiance ordered chicken teriyaki and it was plated really nice but it was not what we were expecting, it was pretty good though! I was more focused on the sushi if you cant tell. That was the best part!
  • KK
    Kira Kammenzind
    Dec 28, 2025
    3.0
    Very mediocre. Servers were friendly but it was very slow. Took over 90 minutes on a Sunday evening with very few tables. The food itself was nothing special, except for the sushi. I was really impressed with the sushi. I’d go elsewhere for hibachi.
  • MD
    Marc Dukles
    Dec 25, 2025
    5.0
    We came in on Christmas, and it was wonderful. The food was great, service was fast and efficient, and the show by our cook was entertaining. Unfortunately, they charged an 18% gratuity on our bill. When a tip is forced, that's all they get IF I even agree to that. They shortchanged themselves, as they would have gotten about 35% if it were left up to me.

Frequently Asked Questions About Ichiban Japanese Steakhouse & Sushi

Do you sell gift cards?

We do offer gift cards for any occasion. You can visit our restaurant to purchase a gift card of your choice.

Do you cater?

We provide catering services where our chefs can cook at your location, whether indoors or outdoors. Please refer to our catering page for detailed pricing information.