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Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
Multiple reviews highlighted dirty bathrooms and dining areas, indicating a need for better cleanliness standards.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold, stale, or incorrect items.
Staff Attitude
Feedback on staff behavior was mixed, with some praising friendly service while others noted rudeness and unprofessionalism.
Play Area
The play area for kids received positive remarks, being a highlight for families visiting the location.
CZ
Cheryl Z.
Nov 15, 2025
1.0
WORST McDonalds ever. This location must have the laziest manager that he/she cannot motivate and organize the workers. They don’t listen to what is being ordered and obviously they don’t care. I just came back from there. Ordered a double hamburger. It came plain. No pickle. No onion. No ketchup. Didn’t ask for it that way but I guess there’s too much rocket science involved. When I worked at McDonalds, employees were instantly FIRED by the owner for performance like this group.
HF
Holly Flack
Nov 14, 2025
2.0
Longest drive thru line. Waited over 30 mins! Kept taking orders from the other line even though I was already there!
S2
Streetglide 2011
Nov 10, 2025
5.0
It's McDonald's
LP
Laura Pontius
Oct 12, 2025
1.0
The managers are rude and very unprofessional. Went inside to place an order. Waited 25-30mins still no food. Asked about my order. Was told they did not have my order. Recharged my card then finally gave me my refund. Called to talk with manager when I got home. She straight said I DON'T HAVE TIME FOR THIS...
CP
Chuck Pon
Oct 11, 2025
1.0
Ordered & paid on the Kiosk , waited 25 mins patiently , then was told they didnt have my order , no follow up in between at all . Only went in because the drive thru was to the street . I was calm as can be until the waste of space manager said she didnt have time for me when I was getting alittle mad . There's alot disgusting things that go on at that McDonald's....beware !
What are the regular operating hours for McDonald's in Norton, OH?
McDonald's in Norton, OH is open daily with hours from 5:30 AM to 11:00 PM on weekdays and Saturdays, and from 6:00 AM to 11:00 PM on Sundays.
When is the drive-through service available at this McDonald's location?
The drive-through is available Monday through Saturday from 5:30 AM to 11:00 PM, and on Sunday from 6:00 AM to 11:00 PM.
Can I order delivery from McDonald's Norton, OH and what are the delivery hours?
Yes, delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:30 PM, and Friday and Saturday from 6:00 AM to 11:30 PM.
What contactless or pickup services does McDonald's Norton offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Does McDonald's in Norton accept mobile payment options?
Yes, they accept payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's Norton located and how can I get there?
McDonald's Norton is located at 3177 Greenwich Rd, Norton, OH 44203, USA. It is easily accessible by local roads in Norton.
What nearby fast food options are close to McDonald's Norton?
Nearby fast food options include Arby's, Wendy's, Taco Bell, Wingstop, and Mr. Hero, giving customers a variety of choices near McDonald's.
Are there any schools near McDonald's Norton that make it convenient for family visits?
Yes, schools close by include Norton Middle School, Norton City Schools, Norton Cornerstone Elementary School, Norton Intermediate School, and Norton Primary School, making McDonald's a convenient spot for families.
What local amenities near McDonald's Norton can customers visit before or after dining?
Customers can visit Norton Farmers Market for fresh produce, Hoffman’s Ace Hardware for retail needs, and Karen's Hallmark Shop for gifts, all nearby.
How can customers use McDonald's mobile app for ordering?
Customers can download the McDonald's App from the Apple App Store or Google Play Store to order conveniently for delivery or pickup.