McDonald's

3.3
1424 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3177 Greenwich Rd, Norton, OH
44203, United States

Hours

Reviews

3.4
1,380 reviews
5 stars
433
4 stars
282
3 stars
267
2 stars
132
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Multiple reviews highlighted dirty bathrooms and dining areas, indicating a need for better cleanliness standards.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold, stale, or incorrect items.

Staff Attitude

Feedback on staff behavior was mixed, with some praising friendly service while others noted rudeness and unprofessionalism.

Play Area

The play area for kids received positive remarks, being a highlight for families visiting the location.
  • CZ
    Cheryl Z.
    Nov 15, 2025
    1.0
    WORST McDonalds ever. This location must have the laziest manager that he/she cannot motivate and organize the workers. They don’t listen to what is being ordered and obviously they don’t care. I just came back from there. Ordered a double hamburger. It came plain. No pickle. No onion. No ketchup. Didn’t ask for it that way but I guess there’s too much rocket science involved. When I worked at McDonalds, employees were instantly FIRED by the owner for performance like this group.
  • HF
    Holly Flack
    Nov 14, 2025
    2.0
    Longest drive thru line. Waited over 30 mins! Kept taking orders from the other line even though I was already there!
  • S2
    Streetglide 2011
    Nov 10, 2025
    5.0
    It's McDonald's
  • LP
    Laura Pontius
    Oct 12, 2025
    1.0
    The managers are rude and very unprofessional. Went inside to place an order. Waited 25-30mins still no food. Asked about my order. Was told they did not have my order. Recharged my card then finally gave me my refund. Called to talk with manager when I got home. She straight said I DON'T HAVE TIME FOR THIS...
  • CP
    Chuck Pon
    Oct 11, 2025
    1.0
    Ordered & paid on the Kiosk , waited 25 mins patiently , then was told they didnt have my order , no follow up in between at all . Only went in because the drive thru was to the street . I was calm as can be until the waste of space manager said she didnt have time for me when I was getting alittle mad . There's alot disgusting things that go on at that McDonald's....beware !

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Norton, OH?

McDonald's in Norton, OH is open daily with hours from 5:30 AM to 11:00 PM on weekdays and Saturdays, and from 6:00 AM to 11:00 PM on Sundays.

When is the drive-through service available at this McDonald's location?

The drive-through is available Monday through Saturday from 5:30 AM to 11:00 PM, and on Sunday from 6:00 AM to 11:00 PM.