Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
860 reviews
5 stars
248
4 stars
184
3 stars
148
2 stars
74
1 star
206
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.
Customer Experience
Several reviews highlighted poor customer service, including rude staff interactions and unprofessional behavior from management.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the bathrooms.
- RCRobert CollinsJan 2, 20261.0I ordered 2 combo meals was asked to pull forward when I waited 15 minutes the food was cold. Chicken nuggets was so hard and cold along with cold fries. I didn’t even eat it. Spending 23.98 for 2 meals was disappointing. I won’t be back. If I could give negative stars I would. DONT come here! The owner should be a shamed your staff serving bad food.
- PCPaige ChristyDec 30, 20251.0Horrible service
- TPTitus PatsolicDec 28, 20251.0I asked if she could add a drink to my order and she said I don’t take orders at this window! There was no one behind me Like really!
- FJFaith J.Dec 9, 20255.0First McDonald's that I've can actually say showed Grade A Service. This location is one of the best that I have encountered. I highly recommend this location for Superior Customer Service with a smile.
- JMJ MaleyNov 26, 20251.0Took my special needs son for lunch today at this location. Placed a mobile order, waited 10 minutes in the drive thru. I got an email verification for my order and a code for pickup in the mobile app. I give my code at the speaker and the employee verified my name but tried to tell me Im at the wrong location. I check- no she is wrong. Then she tells me my order didn’t go through. So which is it? So I ask how to go ahead and find a solution to the issue so I don’t have to disappoint my son. He has Down syndrome- he is excited that we are at his favorite restaurant and now I have to leave empty handed. The employee tells me she doesn’t know how to fix the issue or get my money back- that I will have to pay extra now because the app took my coupon. Thanks alot for the help! Now I have to console my son who doesn’t understand why he couldn’t get food at McDonald’s for lunch.
Frequently Asked Questions About McDonald's
What are the regular business hours for the McDonald's located at 10333 Northfield Rd?
The McDonald's at 10333 Northfield Rd is open Monday through Saturday from 6:00 AM to 11:00 PM, and on Sunday from 6:30 AM to 11:00 PM.
During what hours is the drive-through service available?
Drive-through service is available Monday through Saturday from 6:00 AM to 11:00 PM, and on Sunday from 6:30 AM to 11:00 PM.
What delivery options does this McDonald's offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the delivery hours for orders placed from this McDonald's?
Delivery is available Monday through Saturday from 6:00 AM to 10:30 PM, and on Sunday from 7:00 AM to 10:30 PM.
Which payment methods does this McDonald's accept?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order food online from this McDonald's?
You can order online through their delivery URL or by using the McDonald's App available on iOS and Android platforms.
Does this McDonald's have drive-thru service?
Yes, this location has a drive-thru service available.
What nearby shopping options are available around this McDonald's?
Nearby shopping includes The Market Place at Summit Plaza, a flea market and grocery store, and The Swamper Design Company, a clothing store, offering convenient shopping before or after your meal.
Are there any nearby public transit options to reach this McDonald's?
Yes, the Akron Metro Regional Transit Authority bus station at Northfield Rd & Chestnut Ave is nearby, providing easy public transportation access to the restaurant.
What entertainment or leisure spots are close to this McDonald's?
Close to this McDonald's, you can visit Handel's Homemade Ice Cream for desserts, or the Onyx Health Club 24/7 for fitness activities, both great places to enjoy before or after your meal.