McDonald's

Reviews

• MP

  Mick Pawuk

  Jan 5, 2026
  2.0
  This place has no music in the dining room, no menu board, and weird kiosk setup. Terrible new location.
• MM

  Mackenzie

  Jan 3, 2026
  1.0
  Terrible experience, rude customer service. No other customers in the store and it took 20 minutes for an employee to come up to the register to cash my order out because I was unable to use card on their individual ordering machine. The only reason this employee came up to me was after I said excuse me at the 15 minute mark and it still took them 5 minutes to get to me and was rude when cashing me out. Then proceeded to wait another 20 minutes for my food (I only got three items and a drink) while others were receiving their orders out of order.
• KJ

  Kevin M. Lizak, Jr.

  Dec 27, 2025
  1.0
  I originally left a factual, fair review about this location being listed as open on Christmas Day when it was not. Everything about the store initially appeared open — lights on, drive-thru accessible, cars actively moving — so there was no immediate indication it was closed. At least 20 cars, including mine, waited in the drive-thru for about 30 minutes before realizing what was actually happening. Because the drive-thru exit is partially obscured, each car slowly pulled forward and left, creating the illusion that the line was simply moving very slowly, which felt reasonable given the holiday. That was just during the time I was there — it’s hard to believe this didn’t happen repeatedly throughout the day. This entire situation could have been avoided by accurately updating the hours. McDonald’s responded to that review and asked me to email them, which I did under a documented customer care case (reference included in the screenshots). The response I received was a generic, nonsensical deflection about holiday traditions and employee choice — completely missing the point. This was never about whether employees should work holidays. It was about inaccurate public information. Shortly after that exchange, my original review was removed. That doesn’t sit right with me. The experience was real. I’m a real customer. The review was factual, measured, and not exaggerated in any way. Removing legitimate feedback instead of addressing a simple, fixable issue says far more than the original review ever did. Details matter. Transparency matters. And trying to make honest feedback disappear instead of owning it is disappointing.
• KR

  keith radney

  Dec 21, 2025
  1.0
  Took forever just to order with one car in front of us and longer to get food.
• JJ

  Jakked1

  Dec 19, 2025
  1.0
  Ignored at the counter for 10 minutes even after some guy saw me, and he said nothing, had to walk behind counter to get service. Finally orderd then literally waited another 10 minutes...I just left without my order.

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