McDonald's

Reviews

• CB

  Cooper Bryant

  4 days ago
  1.0
  Your manager with pink hair made a comment today on a man’s ethnicity because she was upset he made multiple orders. A whole lobby of customers waiting heard this. Take care of her
• TB

  Tyler Burke

  Nov 15, 2025
  1.0
  I came 5 times. Foods fine. L McDonald’s , I get better service on the east side of Cleveland. I work in the restaurant industry and you won’t see me wasting any of my time for $ here
• MD

  Murphy Dickason

  Nov 8, 2025
  1.0
  This McDonald’s has been open for months now. They can’t seem to get anything right. Their ice cream machine is ALWAYS down. It’s never worked, and when it did, it wasn’t the right consistency. I would think with being a new FRANCHISE, not a small business, but a global franchise, that there would have been training, solid management, experience - but there’s none of that here. I can understand the first month having some issues - it’s new. But this place has been open for some time now and still can’t get anything right. Also - I’ve done curbside a few times. So not worth it. You’re better off going through the drive through as they complete the drive through line before they even begin to look at mobile orders. Just disappointed.
• VC

  Vincent Consiglio

  Nov 4, 2025
  1.0
  It was 9pm on a Tuesday, I was the only person in line. I waited 15 minutes at the initial order station to place my order. I ordered one Oreo McFlurry. It took another 25 minutes to receive said Oreo McFlurry. I watched through the drive through window, one person pour the “ice cream” and set it down by the register for several minutes. I watched a different person come by and crush Oreos on top of the of the ice cream and set it back down by the register. A third person finally came by to hand me the McFlurry… I had to ask them for a spoon… This place will single handedly cure the obesity epidemic for the Royalton and Strongsville residents with its incompetent staff.
• RG

  Robert Geller

  Nov 3, 2025
  1.0
  30 minute wait for a small coffee. Ordered on the app 10 minutes before I got there. Waited 30 minutes in the lobby. Coffee tasted burnt and wasn't hot.

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