Burntwood Tavern

4.5
2343 reviews

About

American RestaurantRestaurant
Classic American food with flare. Burntwood Tavern’s warm and inviting atmosphere is rich in character, and provides the perfect showcase for its straight forward, chef driven menu of smoked, planked, and wood grilled food. Handcrafted cocktails, constructed with fresh juices and house-infused vodkas, as well as offerings from a diverse craft draught beer list. If you’re looking for a heavy pour, you’ve found your place!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Burntwood Tavern
5600 Great Northern Blvd., North Olmsted, OH
44070, United States

Hours

Reviews

4.5
2,300 reviews
5 stars
1,723
4 stars
300
3 stars
125
2 stars
69
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent; while some servers received high praise, others were noted for being inattentive or unhelpful.

Food Quality

Food quality varies significantly; some dishes were praised as delicious, while others were criticized for being bland or poorly prepared.

Atmosphere

The restaurant has a pleasant atmosphere, with many customers enjoying the decor and ambiance.

Portion Sizes

Several reviews mentioned that portion sizes were small or not worth the price, leading to dissatisfaction.

Staff Attitude

Many customers highlighted friendly and accommodating staff, particularly mentioning specific servers who enhanced their dining experience.
  • AT
    Allon Theilen
    3 days ago
    5.0
    Fish tacos were great! 90s
  • KL
    Kennedy Langendorfer
    Oct 26, 2025
    2.0
    Food was awful and small portions
  • LC
    Lilah csapo
    Oct 21, 2025
    5.0
    I had such a wonderful experience thanks to our waitress, sherry. From the moment we sat down to the moment we walked out the door.she was friendly, professional ,and very attentive. She greeted us with a genuine smile and made us feel welcome right away.
  • JM
    Jessica Mclaughlin
    Oct 19, 2025
    3.0
    I’ve visited this restaurant numerous times in the past, mostly for work lunches, and have always appreciated the consistency and atmosphere. However, my most recent visit left me genuinely disappointed. It wasn’t particularly busy during lunch, but the entire experience felt off from the start. I ordered the chicken sliders, which comes with a choice of house salad or fries. I chose to upgrade to a Caesar salad — something I’ve had before and enjoyed — but this time it was extremely underwhelming. The “greens” were chopped iceberg, slimy, and unappetizing. The dressing tasted off, and there wasn’t a trace of Parmesan cheese. After a few bites, I had my husband taste it, and he agreed the salad mix was poor quality — especially concerning since the same greens were on his burger. How is this a Caesar salad?? When I mentioned this to our server, the response was disappointing. Rather than offering an alternative or even acknowledging the issue, they seemed more surprised that I was unhappy with the salad than willing to resolve it. So the check comes and I’m shocked to find out that I’m charged the $5.00 for an “Urban Salad” upgrade and had to ask for it to be removed — which, given that I didn’t eat it, felt awkward and unnecessary. Mind you, I still paid $14 for three sliders and left without a proper side. I left feeling like the quality and service had really declined. I’ve always liked this place, but this visit made me hesitant to return. I hope management takes this as constructive feedback — I’d love to see the attention to quality and customer care return to the level it used to be.
  • NG
    Nelson Goodreau
    Oct 12, 2025
    5.0
    Great atmosphere. Although they did away with the bloody Mary bar for Sunday brunch, the classic blood Mary is still a hit.

Frequently Asked Questions About Burntwood Tavern

Does Burntwood Tavern take reservations?

Yes, we do take reservations! Please call the location of your choice and our host team will add your name to the reservation list.

What time is Happy Hour?

3-6pm, Monday-Friday