Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Niles off Shaker Blvd SE and Great E Plaza and next to ONYX Health Club.
Many customers reported issues with food quality, including overcooked or undercooked steaks, bland flavors, and poor freshness.
Service Experience
Service quality varied significantly; while some servers received high praise for their attentiveness, others were criticized for being slow or inattentive.
Customer Satisfaction
Overall customer satisfaction was mixed, with some enjoying their meals and experiences, while others expressed disappointment and frustration.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty tables and unsatisfactory food presentation.
HC
Heather Collier
1 day ago
5.0
Great food and service. A lot of options to choose from, and everything tastes good.
LC
Lisa Clay
5 days ago
5.0
Excellent delmonico steak! Melts in your mouth like butter! Sit at the bar, great service too!
KP
Kyle p
Dec 26, 2025
1.0
We ordered take out and spent almost 80 dollars our food was so cold and just all tasted so old the portions are so small and the steak is not slightly seasoned the mashed potatoes are not fresh at all definitely from a bag the chimmichurry is so bad and we picked it up on time but it seems like our food was sitting for 2 hours not worth it at all🤮so upset we didn’t go to longhorn
RM
rebel malm
Dec 9, 2025
4.0
Steak under cooked but still good, wife ordered a cob salad and the chicken was still pink in the middle. Just showed the waitress to note it for future visitors. Didn't make a fuss about it just enjoyed the atmosphere and food. This was a sat night so things were busy, no need to be like others and make a scene for no real reason..we enjoyed my wife birthday night out..will come again.
RJ
Ryder James
Dec 6, 2025
5.0
The food was pretty bland. I'm gave it a 5 star only because the waitress we had caitlin went over and beyond. She deserves a raise. This is the 4th time in s month we've went and she was the server every time. So give her a moral boost. She's worth it. LL
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Niles?
Outback Steakhouse in Niles is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sunday.
Does Outback Steakhouse offer a happy hour? If yes, when is it?
Yes, they offer happy hour daily from 4:00 PM to 6:00 PM.
Where is Outback Steakhouse located in Niles?
It is located at 5555 Youngstown-Warren Road, Niles, OH 44446, next to ONYX Health Club and off Shaker Blvd SE and Great E Plaza.
What food and drink options does Outback Steakhouse provide?
They serve juicy steaks, spirited drinks including cocktails, beer, wine, coffee, and various comfort foods with options for gluten-free and vegetarian diets.
Can I order food for pickup or delivery from Outback Steakhouse in Niles?
Yes, they offer in-store pickup, curbside pickup, delivery including same-day and no-contact delivery services.
What payment methods are accepted at Outback Steakhouse in Niles?
They accept American Express, Mastercard, Visa, Apple Pay, Android Pay, and cash.
Are families and children welcome at Outback Steakhouse?
Yes, the restaurant welcomes families, has a children's menu, high chairs, and wheelchair-accessible seating and restrooms.
What nearby places can I visit before or after dining at Outback Steakhouse?
You can visit nearby attractions such as Eastwood Mall Complex for shopping, Dairy Queen / Orange Julius for a sweet treat, or Starbucks for coffee.
How can the Eastwood Mall Complex help enhance my visit to Outback Steakhouse?
Eastwood Mall Complex nearby offers a variety of shopping and dining options, making it convenient to spend a full day around Outback Steakhouse for both meals and retail therapy.
I am looking for health and medical stores near Outback Steakhouse. What options do I have nearby?
Near Outback Steakhouse, you can find Vitamin World for health foods and supplements, TakeTatt Tattoo Removal for medical services, and Tri-Healthy CBD for health products.