Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,088 reviews
5 stars
353
4 stars
236
3 stars
225
2 stars
102
1 star
172
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including dry burgers, cold fries, and unsatisfactory freshness.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and overflowing trash.
Inconsistent Experience
While some customers praised the service and food, many others experienced significant inconsistencies, particularly during night shifts.
Operational Hours
Customers expressed frustration over inaccurate operational hours, with reports of the location not being open when advertised.
- KMKy Miller1 day ago3.0It was okay. The chicken nuggets weren't cooked though.
- JTJohn TaylorNov 6, 20251.0People who work the night crew are childish ignorant and unprofessional. I think the food being prepared is being messed with dropping it are food on floor purposely then they laugh at you. They are gonna cause McDonald's to be sued. These people are disgusting. And the entire restaurant smells like sewage
- JJJeffNov 4, 20251.0Went there to get food everything was ice cold they forgot the drinks then forgot the condiments on the burgers the burger was burnt took 3 times going back for them to get the food right & for the food to be warm the entire staff is very ignorant and dont know what the hell is going on then the manager wants to be ignorant and saying racial slurs definitely would not recommend eating there or going there... Definitely need a new crew for evenings get people that know what they're doing it's definitely the worst McDonald's I've been too never again‼️
- AKAnthony KrammerOct 24, 20251.0came home to eat and my girlfriends burger was pink
- GCGary ConnorOct 24, 20253.0Dropped in on a Fri afternoon Value Meal. Kiosk order was brought to the table quickly. Food seemed more "industrial" than usual. Chicken dry, burger very dry but fries hot and fresh. Temp inside felt colder than outside. We left rather than enjoy a relaxing moment because it was so cold. Facility was clean. Staff friendly.
Frequently Asked Questions About McDonald's
What are the McDonald's Niles, OH location hours of operation?
McDonald's in Niles, OH is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's Niles location offers delivery including same-day and no-contact options.
Can I order from McDonald's Niles through a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android.
What payment methods are accepted at McDonald's Niles?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru at McDonald's Niles is open 24/7.
What services does McDonald's Niles provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's Niles located exactly?
McDonald's is located at 2796 Robbins Ave, Niles, OH 44446, USA.
What nearby gas stations can customers visit near McDonald's Niles?
Nearby gas stations include bp America, BP, Sunoco, Niles Marathon, and Marathon Gas, useful for refueling before or after visiting McDonald's.
Are there any coffee shops near McDonald's Niles?
Yes, Dunkin' is a nearby coffee shop where customers can enjoy donuts, coffee, and smoothies close to McDonald's.
What nearby recreational or fitness facilities are close to McDonald's Niles?
Fitness 330 and Coopers Cycle and Fitness Niles are nearby gyms, and Fat Axxes is a nearby sports club and bar, offering options for fitness and recreation.