McDonald's

3.5
1092 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2796 Robbins Ave, Niles, OH
44446, United States

Hours

Reviews

3.5
1,092 reviews
5 stars
354
4 stars
237
3 stars
226
2 stars
102
1 star
173

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food being cold, improperly cooked, or poorly prepared, including raw and burnt items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and overflowing trash.

Inconsistent Experience

While some customers had positive experiences with friendly staff and good food, many others reported frequent problems, indicating a lack of consistency in service and quality.
  • GG
    Gabrielle
    Jan 6, 2026
    5.0
    Daniel was great! He helped me replace my order after a mishap with the drive-thru. The lobby staff seemed pretty upset, but its McDonald during breakfast rush so its expected. Thank you Daniel!! You saved our breakfast!
  • JS
    Jayden Spurlock
    Dec 29, 2025
    1.0
    The worst McDonalds I've ever been to. 20 weeks pregnant and almost got food poisoning thanks to this McDonalds who can't temp or cook food properly . Absolutely disgusting . My go to order and now I am sick to my stomach thinking about how they gave me a RAW QUARTER POUNDER !!
  • AF
    Angelica Friday
    Dec 28, 2025
    1.0
    My husband and I just came from this location . We spent $45 on food for our family . The food was horrible . Cold fry's and burgers , mushy nuggets . We know when getting fast food that it’s not going to be a gourmet meal but this is insanely not good
  • KM
    Ky Miller
    Nov 23, 2025
    3.0
    It was okay. The chicken nuggets weren't cooked though.
  • JJ
    Jeff
    Nov 4, 2025
    1.0
    Went there to get food everything was ice cold they forgot the drinks then forgot the condiments on the burgers the burger was burnt took 3 times going back for them to get the food right & for the food to be warm the entire staff is very ignorant and dont know what the hell is going on then the manager wants to be ignorant and saying racial slurs definitely would not recommend eating there or going there... Definitely need a new crew for evenings get people that know what they're doing it's definitely the worst McDonald's I've been too never again‼️

Frequently Asked Questions About McDonald's

What are the McDonald's Niles, OH location hours of operation?

McDonald's in Niles, OH is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's Niles location offers delivery including same-day and no-contact options.