Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with food being cold, improperly cooked, or poorly prepared, including raw and burnt items.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and overflowing trash.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good food, many others reported frequent problems, indicating a lack of consistency in service and quality.
GG
Gabrielle
Jan 6, 2026
5.0
Daniel was great! He helped me replace my order after a mishap with the drive-thru. The lobby staff seemed pretty upset, but its McDonald during breakfast rush so its expected.
Thank you Daniel!! You saved our breakfast!
JS
Jayden Spurlock
Dec 29, 2025
1.0
The worst McDonalds I've ever been to. 20 weeks pregnant and almost got food poisoning thanks to this McDonalds who can't temp or cook food properly . Absolutely disgusting . My go to order and now I am sick to my stomach thinking about how they gave me a RAW QUARTER POUNDER !!
AF
Angelica Friday
Dec 28, 2025
1.0
My husband and I just came from this location . We spent $45 on food for our family . The food was horrible . Cold fry's and burgers , mushy nuggets . We know when getting fast food that it’s not going to be a gourmet meal but this is insanely not good
KM
Ky Miller
Nov 23, 2025
3.0
It was okay. The chicken nuggets weren't cooked though.
JJ
Jeff
Nov 4, 2025
1.0
Went there to get food everything was ice cold they forgot the drinks then forgot the condiments on the burgers the burger was burnt took 3 times going back for them to get the food right & for the food to be warm the entire staff is very ignorant and dont know what the hell is going on then the manager wants to be ignorant and saying racial slurs definitely would not recommend eating there or going there... Definitely need a new crew for evenings get people that know what they're doing it's definitely the worst McDonald's I've been too never again‼️
What are the McDonald's Niles, OH location hours of operation?
McDonald's in Niles, OH is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's Niles location offers delivery including same-day and no-contact options.
Can I order from McDonald's Niles through a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android.
What payment methods are accepted at McDonald's Niles?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru at McDonald's Niles is open 24/7.
What services does McDonald's Niles provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's Niles located exactly?
McDonald's is located at 2796 Robbins Ave, Niles, OH 44446, USA.
What nearby gas stations can customers visit near McDonald's Niles?
Nearby gas stations include bp America, BP, Sunoco, Niles Marathon, and Marathon Gas, useful for refueling before or after visiting McDonald's.
Are there any coffee shops near McDonald's Niles?
Yes, Dunkin' is a nearby coffee shop where customers can enjoy donuts, coffee, and smoothies close to McDonald's.
What nearby recreational or fitness facilities are close to McDonald's Niles?
Fitness 330 and Coopers Cycle and Fitness Niles are nearby gyms, and Fat Axxes is a nearby sports club and bar, offering options for fitness and recreation.