McDonald's

3.1
594 reviews
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Business Details

20 N Canal St, Newton Falls, OH
44444, United States
(330) 872-1641
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20 N Canal St, Newton Falls, OH
44444, United States

Hours

Reviews

3.1
550 reviews
5 stars
170
4 stars
85
3 stars
93
2 stars
57
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for mobile orders, with some experiencing waits of over an hour.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.

Staff Attitude

Feedback indicated a mix of pleasant and rude interactions with staff, with some customers noting that certain employees were unfriendly.

Food Quality

While some customers enjoyed the food, others complained about cold items, smaller portions, and inconsistent quality.

Cleanliness

The restaurant was noted as clean by some, but others pointed out issues like dirty tables and unsanitary conditions in restrooms.
  • RC
    Reece Carwithen
    Dec 7, 2025
    5.0
    This location in the past was maybe a less desirable place to eat, but recently it’s really stepped up! Believe or not this is the only McDonalds I eat at now. The only one in this area with crispy fries!
  • MH
    Mark Hamburg
    Nov 17, 2025
    5.0
    For McDonald's the employees were pleasant, and I believe they know that a "Welcome to McDonald's" and a "Have a great day", can and dose influence someone's day. I also feel it reflects on their values and being a part of community. ( Many others deserve a review as much as they have and more . Tell someone)
  • TB
    Tracey Butterfield
    Nov 1, 2025
    3.0
    Ordered on door dash... Missing the nuggets and a drink... Had to get credited!
  • ES
    Edward Snyder
    Oct 27, 2025
    2.0
    Its sad that the food portions are smaller, and the prices are higher. The hamburger patty is thinner, you taste more bread, than burger, I wonder what a big Mac looks like, not to mention the quarter pounder!
  • AT
    Aria Tinker
    Oct 22, 2025
    1.0
    I went during my lunch, and i spent 20 minutes waiting for a mobile order I made before I even came. All I got was a fry, cheeseburger and diet coke. The workers were rude and my cheeseburger didn't even have cheese on it. I got my diet coke and it was flat because they waited to give it to me until it was flat. Rude service, messed up a very simple order, and I stood and waited at the counter the whole time without getting noticed by an employee.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 20 N Canal St, Newton Falls, OH?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the McDonald's drive-thru available?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.