McDonald's

3.5
1898 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
211 Adena Dr, Newcomerstown, OH
43832, United States

Hours

Reviews

3.5
1,898 reviews
5 stars
654
4 stars
409
3 stars
373
2 stars
145
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiencing long wait times and incorrect orders.

Food Temperature

Several reviews mentioned receiving cold or lukewarm food, indicating a lack of quality control.

Cleanliness Issues

Multiple customers noted filthy bathrooms and unclean dining areas, contributing to a negative dining experience.

Order Accuracy

A significant number of reviews highlighted frequent mistakes with orders, leading to customer frustration.

Mixed Experiences

While some customers praised the food and service, many others expressed dissatisfaction, suggesting inconsistency in performance.
  • DF
    Deana Froelich
    Dec 30, 2025
    2.0
    Did you know they're no longer doing free refills of hot tea? If you're a coffee drinker, you get free refills but McDonald's discriminates against tea drinkers! Whomever it is that makes these crazy rules needs a dose of common sense. Also, this McD's doesn't have filtered water--unlike seemingly all others that do across the nation--so the iced tea looks gross and cloudy. Despite these issues, the people who work here seem very nice.
  • DL
    Darryl Lamonica
    Dec 14, 2025
    5.0
    The food was good and the drive-thru girls were great
  • BH
    Brandon Hansen
    Nov 14, 2025
    1.0
    Rude and have the attitude of being willing to go out of their way to make your experience negative but nothing else. Would drive to the next McDonald's instead
  • JD
    James Dunlap
    Nov 3, 2025
    2.0
    Ordered online about 10. Waited on food ..it was cold Apple pie was about 3 days old. Staff seemed aggravated i was there at 10pm... hit this driving through to Cleveland. We were the only car there
  • BC
    Brandon Cornelius
    Nov 1, 2025
    1.0
    Sitting in the drive through for half an hour and can't even get out since the line goes all around me. Barely moving every few minutes. They take orders 2 to 1 in the outside lane. I just got out with my food with a total of 32 minutes and it tastes like it was cooked 15 minutes ago.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Newcomerstown, OH?

The restaurant is open from 7:00 AM to 10:00 PM Monday through Sunday.

Does McDonald's in Newcomerstown offer drive-through service?

Yes, the drive-through is open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.