McDonald's

3.4
1188 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
490 Highland Blvd, Newark, OH
43055, United States

Hours

Reviews

3.4
1,188 reviews
5 stars
370
4 stars
242
3 stars
242
2 stars
129
1 star
205

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor attention to detail.

Staff Attitude

Feedback indicates a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior.

Food Quality

While some reviews praised the freshness of the food, others complained about cold or poorly prepared items.

Cleanliness

Multiple customers mentioned unsanitary conditions in the dining area and issues with the cleanliness of the restaurant.

Service Speed

Customers experienced inconsistent service speed, with some noting quick service while others faced long wait times.
  • KW
    Kendra Weller
    Nov 17, 2025
    1.0
    Out of Dr. Pepper. Got my food then they had me pull to third window to wait for my drink. Waited like 8 minutes meanwhile people in drive thru getting served their drinks. Still nobody came out with my drink. Just ridiculous so I just left. Will never be back to this location such a joke!
  • EK
    Erika Kirk
    Nov 11, 2025
    1.0
    Ordered a bacon egg and cheese biscuit only to get a sausage egg NO CHEESE biscuit after waiting for 10 mins at the THIRD window and being put on hold as others placed their order and passed by while I still hadn’t placed my order! THEN after waiting for my food they STILL gave me a sandwich I didn’t order but charged me for the sandwich I DID order!!! Get GROWN UPS to work the morning shift jus sayin, instead of teens or young adults too focused on DRAMA
  • JL
    Jeffrey Liu
    Nov 6, 2025
    2.0
    No sauce :(
  • BH
    brittany hatfield
    Nov 3, 2025
    1.0
    These people didn’t have change for a fifty dollar bill????? All McDonald’s in town are terrible. I stopped going to union, 21st I’m about to quit going to, so I go to try this one and no change in the drawer for fifty dollars? How does this even happen? McDonald’s as a whole needs to get it together. 21st has the rude first window girl named alley, Union can’t get anything right, and y’all have no money lol
  • CM
    Christie Mohler
    Oct 2, 2025
    3.0
    Fries where cold not enough employees

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 490 Highland Blvd, Newark, OH?

McDonald's at 490 Highland Blvd is open daily from 6:00 AM to 9:00 PM for dining in.

When is the drive-thru service available at this McDonald's?

The drive-thru is open Monday to Thursday from 4:00 AM to midnight, and Friday to Saturday from 4:00 AM to 1:00 AM. On Sundays, it operates from 6:00 AM to midnight.