Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and poor attention to detail.
Staff Attitude
Feedback indicates a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior.
Food Quality
While some reviews praised the freshness of the food, others complained about cold or poorly prepared items.
Cleanliness
Multiple customers mentioned unsanitary conditions in the dining area and issues with the cleanliness of the restaurant.
Service Speed
Customers experienced inconsistent service speed, with some noting quick service while others faced long wait times.
KW
Kendra Weller
Nov 17, 2025
1.0
Out of Dr. Pepper. Got my food then they had me pull to third window to wait for my drink. Waited like 8 minutes meanwhile people in drive thru getting served their drinks. Still nobody came out with my drink. Just ridiculous so I just left. Will never be back to this location such a joke!
EK
Erika Kirk
Nov 11, 2025
1.0
Ordered a bacon egg and cheese biscuit only to get a sausage egg NO CHEESE biscuit after waiting for 10 mins at the THIRD window and being put on hold as others placed their order and passed by while I still hadn’t placed my order! THEN after waiting for my food they STILL gave me a sandwich I didn’t order but charged me for the sandwich I DID order!!! Get GROWN UPS to work the morning shift jus sayin, instead of teens or young adults too focused on DRAMA
JL
Jeffrey Liu
Nov 6, 2025
2.0
No sauce :(
BH
brittany hatfield
Nov 3, 2025
1.0
These people didn’t have change for a fifty dollar bill????? All McDonald’s in town are terrible. I stopped going to union, 21st I’m about to quit going to, so I go to try this one and no change in the drawer for fifty dollars? How does this even happen? McDonald’s as a whole needs to get it together. 21st has the rude first window girl named alley, Union can’t get anything right, and y’all have no money lol
What are the regular dining hours at McDonald's located at 490 Highland Blvd, Newark, OH?
McDonald's at 490 Highland Blvd is open daily from 6:00 AM to 9:00 PM for dining in.
When is the drive-thru service available at this McDonald's?
The drive-thru is open Monday to Thursday from 4:00 AM to midnight, and Friday to Saturday from 4:00 AM to 1:00 AM. On Sundays, it operates from 6:00 AM to midnight.
What are the delivery hours for McDonald's at this location?
Delivery service is available Monday to Thursday from 4:00 AM to midnight, Fridays and Saturdays from 4:00 AM to 1:00 AM, and Sundays from 6:00 AM to midnight.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's offer at this Newark location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food for delivery or curbside pickup?
Yes, the Newark location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's using a mobile app?
You can order through the McDonald's App available on both Apple App Store and Google Play Store, or use the quick order link at https://mcdonalds.smart.link/jfeqnrnmr.
What nearby hotels can I stay at when visiting McDonald's at 490 Highland Blvd?
Nearby hotels include Courtyard by Marriott Newark Granville and University Inn, convenient if you're visiting or traveling through Newark.
Are there other dining options near McDonald's at this location?
Yes, nearby dining options include Texas Roadhouse (a steakhouse), Michael's Pizzeria, City Barbeque, Peony Bistro (Asian cuisine), Lakehouse Pizza, and Tequilaville (Mexican restaurant and bar).
What nearby amenities might be useful for someone visiting this McDonald's?
Convenience needs can be met nearby with several gas stations such as bp, Duke/Duchess, and convenience stores like Duchess Shoppe. Additionally, beauty services are available at D Hartfield Salon and SalonArt Hair Designers.