McDonald's

3.1
2420 reviews
Get DirectionsCallWebsite

Business Details

22 Union St, Newark, OH
43055, United States
(740) 344-4920
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22 Union St, Newark, OH
43055, United States

Hours

Reviews

3.1
2,420 reviews
5 stars
670
4 stars
391
3 stars
502
2 stars
243
1 star
614

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, slow response times, and frequent order mistakes.

Food Quality

Customers reported inconsistent food quality, with many items served cold or incorrect, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and unkempt bathrooms.

Customer Experience

Mixed experiences with staff, ranging from friendly service to rude interactions, significantly impacted overall customer satisfaction.
  • DD
    Dailey
    6 days ago
    2.0
    Forgot my fries. Giggled to themselves the whole time. Angry.
  • EE
    Em
    Dec 26, 2025
    3.0
    I mean it's McDonald's... with the app it's almost worth the money.
  • AS
    Alina Sadulaeva
    Dec 26, 2025
    1.0
    The restaurant is dirty. I have ordered just oatmeal, but there wasn’t enough water in the cup, so it could get ready. The didn’t give me a spoon either
  • SA
    Stephen T Lewis - Trucker 2 AI
    Dec 6, 2025
    5.0
    Came here yesterday to get some food on my way to Canton & the food was somewhat cold. I ordered a spicy chicken wrap (2 of them) & some med fries & a coffee. Mcdonalds coffee is the best. Fries were good as well, but those wraps??? I ya ya cause I asked for no cheese and they had cheese on them. Cool who cares, so they made me two more and they were aight but nothing remotely resembling hot. Just my opinion. Just stating my experience. Fries and coffee were good to go!!! The wraps??? Might not order those again. BAMA TRUCKER - ROLL TIDE
  • SD
    Shaila Debolt
    Nov 29, 2025
    1.0
    I went through the drive thru and was told to please wait. Even though there was only a couple other cars in line and the parking lot was basically empty, waiting a minute wasn't a big deal. Then someone drove to the other lane and their order was taken immediately. I waited a little longer and told them I was ready to order. There was no response. I backed up and drove forward to get the speaker to register I pulled up. The same lady got onto the speaker and told me to hold on again. I explained that I had been waiting for about 5 minutes now and that someone else went through the other lane and their order was already taken. She told me she didn't know what to tell me and if I didn't like it to go somewhere else. I backed up and went to the other lane and my order was taken immediately. It's McDonald's so the food is edible. Can't really ever call it good. The fries were cold. The girl who was rude should be fired.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 22 Union St, Newark, OH?

McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery 24/7 with services including same-day and no-contact delivery.