McDonald's

3.1
1084 reviews
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Business Details

1043 Old US 52, New Richmond, OH
45157, United States
(513) 553-0581
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1043 Old US 52, New Richmond, OH
45157, United States

Hours

Reviews

3.1
1,084 reviews
5 stars
280
4 stars
197
3 stars
232
2 stars
134
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, particularly during busy hours.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Cleanliness

Several customers noted that the dining area and tables were dirty, impacting their overall experience.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising helpful employees while others reported unprofessional behavior.
  • KS
    Kayla Stevens
    Nov 5, 2025
    1.0
    Raw food and employees were rude and didn’t try to make things right with the sandwich that was raw
  • PB
    Paul Brewer
    Oct 30, 2025
    1.0
    We were in at the New Richmond McDonald and used the kiosks to place our order. When we received our order, the worker who brought it to us was very nice, but she forgot the sweet and sour sauce that was on the order which was no big deal. So I went back and ask if I could get one the girl at the register stated “I don’t know, can you?” and walked off. I had to wait until the next person came up which looked to be the person in charge and I told her what had happened and asked if I could please had a sweet and sour sauce and she got it for me and I asked her is that how you treat your customers and she said no and walked off. If you’re going to hire high schoolers, how about teaching them some manners and work ethics. If I didn’t stop and buy food from them they wouldn’t have a job. Hope the owner reads this. Enough said.
  • CL
    Candita Lewis
    Oct 27, 2025
    3.0
    Food is delicious. Coffee very old and stale tasting.
  • AW
    Amy Webb
    Sep 13, 2025
    1.0
    Horrible! Avoid at all costs! No longer "fast food" - new management is a must!! Will never go back!
  • SR
    Sage Reedy
    Aug 9, 2025
    5.0
    I love taking my kids here
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1043 Old US 52, New Richmond?

McDonald's is open for dine-in from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sundays.