Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food being cold, undercooked, or not prepared correctly, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.
Staff Friendliness
Some customers praised the friendliness of the staff, particularly in the morning, although this was inconsistent.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, contributing to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a need for better order management.
HL
Handy Horrigan LLC
5 days ago
5.0
They had a clean restaurant and the bathroom was picked up
CS
Chelsie Sexton
Dec 29, 2025
1.0
I have went to this location several times and it has been un-edible! The cheeseburgers look like they have sat so long that the cheese hanging out of the sandwich is discolored and hard, the actual hamburger is black. I have to wonder how because it doesn’t appear to be burnt, so is it from a very unclean griddle? The chocolate milk shakes looked like chocolate milk and water with whipped cream on top. How can this be acceptable to serve customers?
MB
Mrs BonBonTheFirst
Dec 15, 2025
1.0
Fivehead working the window wouldn't stop calling my man "pet names" just put the fries in the bag bro.
CS
Cari S
Nov 16, 2025
5.0
Dropped in here while passing through. The food was so fresh and piping hot. The decor is noticeably lacking but oh well, three food was good.
JS
Jill Settle
Nov 13, 2025
1.0
The service.they were very delayed and one girl had no idea what she was doing but the food was pretty decent.
What are the operating hours for dining inside McDonald's at 350 W Main St, New Lebanon, OH?
McDonald's at 350 W Main St, New Lebanon, OH is open from 5:00 AM to 11:00 PM every day of the week.
When is the McDonald's drive-thru open?
The drive-thru is open daily from 5:00 AM. On Monday through Wednesday and Sunday, it closes at midnight; Thursday through Saturday it operates until 1:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:00 AM to 11:59 PM Monday through Wednesday and Sunday, and until 12:59 AM from Thursday to Saturday.
What types of payment does McDonald's at New Lebanon accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer mobile ordering and delivery services?
Yes, customers can use mobile ordering, mobile offers, and McDelivery services including curbside pickup.
Is there a drive-thru available at the McDonald's on 350 W Main St?
Yes, this McDonald's has a drive-thru service.
Where can I find the full menu and order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online via https://mcdonalds.smart.link/mjuu1ggdi.
What nearby fast food options are available close to McDonald's at 350 W Main St?
Nearby fast food options include another McDonald's and Taco Bell, which offer alternative quick meal choices.
Are there entertainment or convenience amenities near McDonald's at this address?
Yes, Redbox is nearby for video rentals, and Casey's General Store offers convenience items and gas refills.
What local services can I find near McDonald's at 350 W Main St, New Lebanon?
Nearby services include Dixie Auto Tech for automotive repair, H&R Block for financial services, and New Lebanon Locksmith for key and lock needs.