Customers generally praised the food, especially the pizza, wings, and tacos, although some reported issues with burnt or undercooked items.
Service
The staff received positive feedback for being friendly, attentive, and efficient, though there were a few complaints about slow service during busy times.
Atmosphere
The restaurant's atmosphere was frequently described as cozy and inviting, making it a pleasant place for dining.
Takeout Experience
Many customers expressed frustration with the takeout process, citing difficulties in reaching the restaurant and issues with order accuracy.
AM
Ariel McNeil
Dec 28, 2025
3.0
I always have a much different experience ordering take out than ordering in the restaurant. Being in the restaurant has been a 5/5 for me every time- but oh my goodness it is so hard to reach them if you don’t want to sit down and eat. I like to go there because I have a food allergy & they have deals on their street tacos after 2pm. I don’t always have the time to sit down to eat, and the website does NOT reflect the price change when I try to order.
It’s impossible to get someone to answer the phone at the New Albany location, especially on the weekend. I understand we are in the day and age of just clicking our order in online, but it’s not that simple for people with food allergies, or to ask a question that isn’t labeled. It gets loud, it gets busy, etc, but it’s frustrating to call repeatedly and get no response, or sent to voicemail.
TS
Tammy Shannon
Dec 27, 2025
5.0
First time trying the pizza and it was very good.
JS
J S
Dec 17, 2025
5.0
Take out order of margarita pizza and cilantro chicken pizza 🍕. They are deeeelicious! Absolutely the best! The service was prompt and great. Thank You! 😊
DJ
Doug Jackson
Dec 11, 2025
5.0
We ordered on-line via your website. It stated the food would be ready at 12:15, and this location was 15 minutes late. I know the restaurant was busy today at lunch time. We really like the food and will continue to order on-line and dine in. Doug
PD
Patti DeLano
Dec 1, 2025
3.0
I think we may have just had a bad night. We had a table of 4. One pizza didn't get entered in to be made. When it finally arrived it was burnt badly! Of course, the other 3 of us were done eating by the time another one was made. Mgr comped that pizza, as he should have. Having said that, all the food we ordered was very good. We will most likely return.
Frequently Asked Questions About Elliot's Wood Fired Kitchen & Tap
What are the regular operating hours for Elliot's Wood Fired Kitchen & Tap?
The restaurant is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Elliot's Wood Fired Kitchen & Tap offer delivery services?
Delivery is available Monday through Saturday from 11:15 AM to 9:30 PM and Sunday from 11:15 AM to 7:30 PM.
During which hours is takeout available at Elliot's Wood Fired Kitchen & Tap?
Takeout service hours are Monday to Saturday from 11:15 AM to 9:30 PM and Sunday from 11:15 AM to 7:30 PM.
Are there any special holiday hours for Elliot's Wood Fired Kitchen & Tap?
The restaurant is closed on Thanksgiving Day (2025-11-27) and Christmas Day for multiple years. On Christmas Eve 2025, it is open from 11:00 AM to 4:00 PM.
What types of cuisine does Elliot's Wood Fired Kitchen & Tap serve?
They serve a variety of dishes including pizza, American, bar and grill items, as well as Tex-Mex options like tacos.
What is the price range at Elliot's Wood Fired Kitchen & Tap?
The price range of the restaurant is categorized as 'TWO', indicating moderate pricing.
Is in-store pickup available at Elliot's Wood Fired Kitchen & Tap?
Yes, the restaurant offers in-store pickup services for customers.
What is the address and contact number for Elliot's Wood Fired Kitchen & Tap?
The address is 266 E Main St, New Albany, OH 43054, USA. The main phone number is +1 380-247-1203.
Are there any nearby banks that customers can visit when they come to Elliot's Wood Fired Kitchen & Tap?
Yes, there is a U.S. Bank located close by, which could be convenient for customers needing banking services.
What other dining options are available near Elliot's Wood Fired Kitchen & Tap?
Nearby dining options include Soulshine Tavern & Kitchen, a gastropub, and Ella Restaurant + Bar, both within close proximity for a diverse dining experience.
Are there any wellness or spa services near Elliot's Wood Fired Kitchen & Tap?
Yes, Polished Nail Spa is nearby, offering spa services for customers interested in relaxation before or after their meal.