Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,575 reviews
5 stars
413
4 stars
317
3 stars
292
2 stars
188
1 star
365
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes for simple orders.
Order Accuracy
Many reviews highlighted consistent issues with incorrect orders, with customers receiving wrong items or missing components.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or not fresh, leading to dissatisfaction.
Staff Attitude
Numerous reviews mentioned rude or indifferent staff, contributing to a negative customer experience.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions in both dining and restroom areas.
- HHhamob0y2 days ago1.0got a cheeseburger bacon no bacon no cheese only ketchup n onions don’t like onions. lwk fire whoever is making the food and hire the people who actually wan woe
- APaaron parkerNov 13, 20255.0Jennifer Steven's is about the only person there committed to working
- JPJoey PoskarbiewiczNov 2, 20252.0Should’ve known when I walked in and there was a customer already yelling at staff to just leave but figured “that’s just McDonald’s”. Waited 30 minutes for my food which ofc was cold. Get your shit together bruh it ain’t that hard to out fries in the bag✌🏽
- DSDJ SIEBERTNov 2, 20251.0Took 48 min to get a burger and fries. Kids are in the back not doing anything and yelling 67. Manger is screaming and you can hear it in the lobby. This place is pathetic. If i could Leave a negative amount of stars I would. This place sucks. Now manger is yelling saying stuff isn’t getting done but it walking into the bathroom on her phone. 🤦
- JWJudy WycoffOct 24, 20251.0I have to go through Napoleon every month and I always stop at McDonald’s for a quick break, but over the years it has gone downhill considerably. Yesterday I bought a frozen coke and a coffee. I was sipping on the frozen coke as I was driving and all of the sudden, there was something icky and chewy in my straw. I think it was a napkin because it was the right color. I called them as I was driving so they could be sure this did not occur again and the lady who answered said it was not possible because this machine is self-cleaning! Not sure I will ever stop there again! I have added the picture of the gunk and a copy of my receipt so you can see that this is not some angry person trying to smear McDonald’s.
Frequently Asked Questions About McDonald's
What are the regular hours of operation for McDonald's in Napoleon, OH?
McDonald's in Napoleon, OH is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru and what are its hours?
Yes, McDonald's has a drive-thru open daily from 5:00 AM until midnight.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM through their online delivery platform.
Does McDonald's offer curbside pickup at this location?
Yes, curbside pickup is one of the available services at this McDonald's.
What payment options are accepted at the Napoleon McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is WiFi available at the McDonald's on 1805 N Scott St, Napoleon, OH?
Yes, free WiFi service is available at this McDonald's location.
How can I use the McDonald's mobile app for ordering?
You can order using the McDonald's app available on the Apple App Store and Google Play Store to place orders conveniently.
Which nearby places can I visit before or after dining at McDonald's on N Scott St?
Nearby places include Walmart Pharmacy for quick healthcare needs, Subway for additional sandwich options, and Pizza Hut if you're craving pizza.
Are there banking services close to McDonald's Napoleon location?
Yes, First Federal Bank - Napoleon North, The Farmers & Merchants State Bank, and F&M Bank - Napoleon are nearby for your banking needs.
What automotive services are available near the McDonald's at 1805 N Scott St?
Nearby automotive services include Superior Auto for car sales and repairs, Gunn's Auto Services for repairs and towing, and G&J Auto Repair for general automotive repairs.